Store Manager

Goodwill of Central Iowa; Ottumwa (IA); On-site; USD 43,000 - 53,000; Full time

Job summary

A leading non-profit organization in Ottumwa is seeking a Store Manager to lead and develop retail employees while achieving sales goals. The role requires strong communication and leadership skills, along with experience in retail management. Successful candidates will enjoy a supportive work environment and a comprehensive benefits package.

Benefits

Base pay + Monthly bonus opportunity

Full benefits package

15% discount at retail stores

Qualifications

• 12 months of management experience preferred.
• Must be able to pass a criminal background check.

Responsibilities

• Leads, trains, and develops employees.
• Manages store processes to meet sales goals.
• Provides excellent customer service.

Skills

Communication

Problem Solving

Leadership

Organizational Skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Join to apply for the Store Manager role at Goodwill of Central Iowa

3 days ago Be among the first 25 applicants

Join to apply for the Store Manager role at Goodwill of Central Iowa

Goodwill of Central Iowa provided pay range

This range is provided by Goodwill of Central Iowa. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$43,000.00/hr - $53,000.00/hr

Goodwill of Central Iowa is looking for a Retail Store Manager at our Ottumwa location to successfully lead donated-goods retail employees with our values of love, kindness, and respect.

Successful candidates have:

• 12 months of management experience - softlines and hardlines experience preferred,
• Outstanding communication skills,
• A dedication to coaching, leading, and developing others,
• Exceptional problem solving abilities,
• A growth mindset
  
  
  

Good Values

Good Mission

Goodwill of Central Iowa

Perks:

• Base pay + Monthly bonus opportunity! Base pay range: $43k - $53k annually, dependent upon relevant years of experience with bonus potential of $3,600- $36,000 per year!
• Full benefits package including medical, dental, vision insurance, retirement plan with 5% company match - click here to learn more!
• No long holiday or seasonal hours here! Stores are open 9 a.m. to 9 p.m. Monday through Saturday and 12 p.m. to 5 p.m. on Sundays!
• A 15% discount at our retail stores
  
  
  

Our Store Managers are responsible for leading, training, and developing store employees. This position manages the store to achieve KPI’s (key performance indicators) goals, which are measured and recorded monthly, quarterly and annually with a goal of meeting or exceeding revenue targets to help fund GCI’s (Goodwill of Central Iowa) mission of making purposeful employment possible for all. GCI Store Managers provide excellent customer service to external and internal customers. This position will own and lead processes such as donation tracking, production and pricing of donated goods, cash balancing, performance management, safety, and training using various technology and systems.

What you'll do here:

• Leads, trains, and develops employees using various methods including in-person, online, and written processes.
• Regularly provides work performance feedback to employees using GCI’s values of love, kindness, and respect.
• Manages the team and store processes effectively to meet sales and production goals monthly, quarterly and annually.
• Leads communication within the store through team meetings, one-on-one conversations, electronically, and by posting or distributing relevant written materials.
• Partners with Marketing, Human Resources, Finance, and Mission departments on GCI initiatives and process improvement activities.
• Supports the Mission department and activities through our round-up program, promoting Mission activities and programs, supporting Mission goals and employees.
• Provides excellent customer service and responds effectively and promptly to customer needs.
• Leads store DGR (donated goods retail) processes of sorting, pricing, and rotating merchandise to achieve production and sales goals.
• Partners with District Manager and Safety & Loss Control Specialist to lead safety processes, regular safety activities, and safety training.
• Effectively uses technology such as Microsoft Office suite, Point of Sales system, Human Resources Information System, cash register operations system, camera system, to communicate, monitor, and track store and employee activities.
• Analyzes expenses, production, and sales to achieve revenue goals to support and fund Goodwill of Central Iowa’s mission. Participates in monthly financial calls. Completes regular KPI reports, oversees employee timekeeping, and completes bi-weekly payroll actions.
• Regularly completes and submits reports, performs employee actions within the HRIS (human resources information system), monitors and updates timekeeping and payroll data for team members, monitors employee training progress in the LMS (learning management system) and assists employees in accessing their records and training within our systems.
• Monitors and assists in maintaining internal and external appearance standards including floor care, store cleanliness, cash register organization, fixture organization, parking lot area, shopping cart store entry, and signage.
• Performs other duties as assigned.
  
  
  

What you’ll need:

• Strong interpersonal skills, ability to communicate effectively in written and verbal formats.
• Experience successfully leading, developing, and coaching employee performance.
• Ability to use available resources to make decisions based on business and organization goals and needs.
• Excellent organizational skills, attention to detail, ability to prioritize and assign/monitor work.
• Able to be flexible and adaptable to change.
• Financial literacy; expense and records management, store budget, and employee payroll budget. Ability to pull reporting data, analyze, and use data to make business decisions.
• Proficient in Microsoft office suite including Word, Excel and Outlook.
• Access to reliable transportation for regular participation in work and possess valid Iowa Driver’s License, a good driving record, insurable, and able to provide proof of personal vehicle insurance with a minimum of $100,000 per person and $300,000 per accident auto insurance liability coverage.
• Must be able to pass a criminal background check and a dependent adult and child abuse background check.
• High school diploma or its equivalent. A minimum of 4 years of any combination of military service, high school or related full-time paid employment.
• A minimum of 18 months of related full-time paid employment, including at least 12 months of management experience.
• Able to obtain First Aid/CPR certification.
• This position requires a flexible schedule which includes days, evenings, and weekends to support business needs
  
  
  

Goodwill of Central Iowa is an Equal Opportunity Employer (EOE/M/F/Vet/Disability) and E-Verify Participant.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

If you are ready to work for an organization that brings out the best in people, apply today!

CITYVIEW "Best Local Thrift Shop" 2019, 2020, & 2023 Winner!

Des Moines' People's Choice 2024 Best Thrift Store!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Non-profit Organizations

Referrals increase your chances of interviewing at Goodwill of Central Iowa by 2x

Sign in to set job alerts for “Store Manager” roles.

Full Time Assistant Store Manager (Store 3034)

Merchandiser Retail Coverage - Walmart - PRIMARY

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.