Store Manager

Gustave A. Larson; Omaha (NE); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a dynamic Branch Store Manager to lead their Warehouse Operations and Counter Sales Team. This role is pivotal in ensuring customer satisfaction by overseeing inventory management and delivering products on time. The ideal candidate will possess a strong background in operations management, with a passion for customer service and a keen attention to detail. Join a collaborative team that values a growth mindset and a sense of urgency in meeting customer needs. If you are ready to take on challenges and lead a motivated team, this opportunity is perfect for you!

Benefits

Competitive compensation package

Full benefits package

401K package

PTO

Qualifications

• 2+ years of Operations Management experience, preferably in HVAC.
• Strong written and verbal communication skills are essential.

Responsibilities

• Lead a team in warehouse operations and counter sales.
• Ensure customer needs are met with the right products.

Skills

Operations Management

Leadership

Customer Service

Communication Skills

Inventory Management

Attention to Detail

HVAC Knowledge

Education

High School Diploma or Equivalent

Job description

Gustave A Larson Company is actively looking for our next leader to join us as a Branch Store Manager for our Warehouse Operations and Counter Sales Team.

Who are we?

We are an HVAC/R wholesale distributor throughout the Midwest and Mountain States. We thrive on being customer service oriented, being nimble, balancing multiple responsibilities, and developing positive relationships with our teams to work together to get the job done.

What qualities and attributes are we looking for?

• Leading your Team to Success – As a Store Manager, you are enthusiastic, energetic, creative, and experienced in being able to lead a team to successful results in a warehouse and storefront setting.
• Customer Focused – You as the Store Manager are a “promise keeper” for our organization, ensuring that customer’s needs are met daily by having the right product and making sure it is delivered/picked at the right time. At Gustave A Larson we are passionate about serving all our customers including dealers, business owners, and large HVAC companies.
• HVAC product knowledge – Understanding or a willingness to learn HVAC residential systems is a must, that experience is needed to assist in selling the right equipment and recommending the right systems for our customers’ jobs.
• Warehouse Operations/Counter Sales Team Best in Class – You will lead the teams by maintaining accurate inventory, offering recommendations on ordering product, and understanding operations processes/policies, all while training/coaching your team members in a safe environment.
• Attention to Detail – Our industry is technical in nature and details matter. We need leaders who are experts in understanding the small details of our business, our customers, and our profitability.
• Growth Mindset – Having a growth mindset is essential when working in this role. You will need to embrace challenges and use them as an opportunity for growth.

We operate with these three ideas in mind:

• Team Spirit – Above all, we operate in a team environment and hold a true team spirit of collaboration and problem solving.
• Sense of Urgency – Our customers come first, both internal and external. A sense of urgency creates a positive experience and builds trust with our customers.
• We learn & understand the entire business – Being well-rounded in your role and our industry will help you make informed decisions and contribute to our success.

Candidates should have:

• 2 years+ of Operations Management and leadership of a team (HVAC preferred but not required)
• Strong Written and Verbal Communication skills
• Highly motivated and detail oriented
• A proven track record of inventory management and warehouse experience
• Valid Driver’s license/driving record
• High School diploma or equivalent required

What Gustave A. Larson Offers

• Competitive compensation package
• Full benefits package
• 401K package
• PTO

The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales, Management, and Customer Service

Industries

Wholesale, Wholesale Hardware, Plumbing, Heating Equipment, and HVAC and Refrigeration Equipment Manufacturing