Store Manager

Staples; Norwood (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading office supplies retailer is seeking a Store Manager in Norwood, Massachusetts. The ideal candidate will drive sales and enhance customer service while promoting a positive team culture. Responsibilities include leadership, team development, and operational excellence. At least one year of store management experience is required. This is a full-time position offering opportunities to engage with the community and support small business customers.

Qualifications

• 1+ year progressively responsible store management experience in a retail environment.
• Experience in creating a customer centric environment.
• Ability to lift/move materials in the 10-50 pound range.

Responsibilities

• Provide strong leadership in community and customer service.
• Ensure store culture embodies company's values.
• Drive profitable sales and improve performance.

Skills

Leadership

Customer service

Sales

Team development

Education

Bachelor's Degree in Business or related field

Job description

Join to apply for the Store Manager role at Staples

As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You’ll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.

Responsibilities

• Provide strong leadership in community, customer service, sales, and team development.
• Ensure that the store culture embodies Staples values and its commitment to the community.
• Develop a consultative and customer centric environment for the small business customer.
• Empower your team to learn, grow and deliver through teaching, coaching and inspiring.
• Lead merchandise sales, print & marketing services and retail operations.
• Drive profitable sales and margin while reducing variability and improving performance YoY.
• Hold yourself and your team accountable for flawless execution of operational excellence.
• Coach every manager and supervisor to create a culture of consultative selling and total solutions.
• Overall leadership of running a store; additional responsibilities as needed or assigned.

Essential Skills And Experience

• 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager.
• Store Operations experience with analysis, planning, financial acumen and driving results.
• Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution.
• Experience developing a team in operational excellence to drive profitable YOY sales and margins.
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously.
• Staples does not sponsor applicants for work visas for this position.

Preferred Skills And Experience

• Bachelor’s Degree in Business or related field.
• Ability to engage with the community and network & support small business customers.

Employment details

• Employment type: Full-time
• Seniority level: Mid-Senior level
• Industry: Retail Office Equipment

Note: This description reflects the responsibilities and qualifications for the Store Manager role at Staples and may include related duties as assigned.