Store Manager

Staples, Inc.; Charlottesville (VA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Bonus plans

Paid time off

Medical benefits

401(k) with company match

Store discount

Weekly pay

Job summary

Staples, Inc. in Charlottesville, VA seeks a General Manager to lead store operations, drive sales and deliver exceptional customer service within a collaborative, community-focused retail culture.

You will develop a contributing team, manage merchandise, print and marketing services, and strengthen small business relationships while upholding Staples values.

The role emphasizes coaching, performance excellence, and profitable growth through consultative selling and operational rigor.

Qualifications

• 1+ year progressively responsible store management experience in a retail environment.
• Store Operations experience with analysis, planning, financial acumen and driving results.
• Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution.
• Experience developing a team in operational excellence to drive profitable YOY sales and margins.

Responsibilities

• Provide strong leadership in community, customer service, sales, and team development.
• Lead merchandise sales, print & marketing services and retail operations.
• Drive profitable sales and margin while reducing variability and improving performance YoY
• Hold yourself and your team accountable for flawless execution of operational excellence.
• Coach every manager and supervisor to create a culture of consultative selling and total solutions.
• Overall leadership of running a store; additional responsibilities as needed or assigned

Skills

Store management

Leadership

Customer service

Sales leadership

Team development

Education

Bachelor's degree

Job description

As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You’ll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.

Get great perks.

• Bonus plans, generous paid time off, career development program, and weekly pay
• Compensation based on qualifications and experience. Hiring immediately
• Full medical benefits package, 401(k) with company match, and many more benefits
• Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)

Provide strong leadership in community, customer service, sales, and team development.

• Ensure that the store culture embodies Staples values and its commitment to the community
• Develop a consultative and customer centric environment for the small business customer
• Empower your team to learn, grow and deliver through teaching, coaching and inspiring
• Lead merchandise sales, print & marketing services and retail operations
• Drive profitable sales and margin while reducing variability and improving performance YoY
• Hold yourself and your team accountable for flawless execution of operational excellence
• Coach every manager and supervisor to create a culture of consultative selling and total solutions
• Overall leadership of running a store; additional responsibilities as needed or assigned

Essential skills and experience:

• 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
• Store Operations experience with analysis, planning, financial acumen and driving results
• Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
• Experience developing a team in operational excellence to drive profitable YOY sales and margins
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
• Staples does not sponsor applicants for work visas for this position

Preferred skills and experience:

• Bachelor’s Degree in Business or related field
• Ability to engage with the community and network & support small business customers

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