Store Manager

Store Space Self Storage; Newport (KY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Comprehensive benefits

Work-life balance

Wellness & lifestyle perks

Growth opportunities

Job summary

Store Space Self Storage in Newport, KY is seeking a Store Manager to lead our operations on-site and drive customer-focused service and sales growth. The role offers an hourly rate between $16.00 and $19.00 and requires strong leadership and organizational skills.

You will manage daily operations, ensure excellent customer service, and uphold company standards while coordinating across teams to maximize rentals and occupancy.

Qualifications

• 2+ years of customer service experience.
• 1+ years of customer-centered sales and collections experience.
• Strong computer skills and ability to learn new applications.
• Valid driver's license with access to reliable transportation.
• Able to travel between multiple locations.
• Bilingual in English/Spanish preferred but not required.

Responsibilities

• Increasing sales by converting opportunities to rentals and upselling.
• Providing excellent customer service and responding to inquiries.
• Cash handling, reporting, and daily deposits.
• Maintaining company standards and adhering to policies.

Skills

Customer service

Sales experience

Communication skills

Bilingual English/Spanish

Tools

POS systems

Job description

Welcome and thank you for your interest in joining our team!

We’re excited that you’re considering a career with us. At Store Space, we’re always looking for individuals who bring passion, integrity, and a commitment to excellence in everything they do. This application is your first step toward becoming part of a team that values collaboration, growth, and meaningful impact.

Working for Store Space definitely has it perks:

• Comprehensive Benefits – including medical, dental, vision, life, disability, and 401(k) retirement plans.
• Work-Life Balance Support – paid time off, holidays, sick leave, parental leave, and other forms of protected leave across our companies.
• Wellness & Lifestyle Perks – employer-funded Lifestyle Spending Account, Employee Assistance Program, and access to voluntary benefits such as pet insurance, accident, and critical illness coverage.
• Growth & Opportunity – a culture of training, development, and internal promotion, with clear pathways for career advancement!

We look forward to learning more about you!

STORE MANAGER

Are you ready to take charge of your career and lead from the front of a dynamic storage facility? Store Space Self Storage seeks a driven, organized, and customer-focused Store Manager to spearhead our operations in Newport, KY at an hourly rate between $16.00-19.00.

ABOUT STORE SPACE SELF-STORAGE

At Store Space Self Storage, the relationship with our customers and the service we provide is the cornerstone of our success. We are a commercial real estate company that provides self-storage facilities, real estate investment opportunities, and property management services, striving to deliver best-in-class customer service in everything we do.

BENEFITS WE OFFER

• 10 paid holidays, including birthdays, and 3 Flex Holidays of your choice!
• 401(k) with a generous company match!
• FSA/HSA plans. Store Space contributes $50/month if enrolled.
• Lifestyle Spending account: Store Space contributes $40/month!
• Opportunities for growth throughout the U.S.

RESPONSIBILITIES

• Increasing sales by converting opportunities to rentals and upselling.
• Providing excellent customer service and responding to inquiries.
• Cash handling, reporting, and daily deposits.
• Maintaining company standards and adhering to policies.

WORK SCHEDULE

• WORK SCHEDULE

QUALIFICATIONS FOR A STORE MANAGER

• 2+ years of customer service experience (i.e., retail sales, restaurant, front desk, site management).
• 1+ years of customer-centered sales and collections (cold calling) experience.
• Strong computer skills and ability to learn new applications.
• Valid driver's license with access to reliable transportation.
• Able to walk/sit/stand for extended periods.
• Able to operate POS and other typical office machines.
• Ability to travel between multiple locations.
• Bilingual in English/Spanish preferred but not required

Store Space is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.