Assistant Store Manager

Store Space Self Storage; City of Rochester (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Comprehensive benefits

Work-life balance

Wellness & lifestyle perks

Growth opportunities

Job summary

Store Space Self Storage is hiring an Assistant Store Manager to lead daily operations in Rochester, NY. You will drive customer-focused service, oversee rentals, and ensure adherence to company standards in a fast-paced facility.

The ideal candidate has 2+ years in customer service, 1+ year in sales and collections, strong computer skills, and a valid driver’s license. We offer comprehensive benefits, paid time off, and clear growth opportunities within a nationwide network.

Qualifications

• 2+ years of customer service experience
• 1+ years of customer-centered sales and collections experience
• Strong computer skills and ability to learn new applications
• Valid driver’s license with access to reliable transportation
• Able to travel between multiple locations

Responsibilities

• Increasing sales by converting opportunities to rentals and upselling.
• Providing excellent customer service and responding to inquiries.
• Cash handling, reporting, and daily deposits.
• Maintaining company standards and adhering to policies.

Skills

Customer service

Sales

Communication

Job description

Welcome and thank you for your interest in joining our team!

We’re excited that you’re considering a career with us. At Store Space, we’re always looking for individuals who bring passion, integrity, and a commitment to excellence in everything they do. This application is your first step toward becoming part of a team that values collaboration, growth, and meaningful impact.

Working for Store Space definitely has it perks:

• Comprehensive Benefits – including medical, dental, vision, life, disability, and 401(k) retirement plans.
• Work-Life Balance Support – paid time off, holidays, sick leave, parental leave, and other forms of protected leave across our companies.
• Wellness & Lifestyle Perks – employer-funded Lifestyle Spending Account, Employee Assistance Program, and access to voluntary benefits such as pet insurance, accident, and critical illness coverage.
• Growth & Opportunity – a culture of training, development, and internal promotion, with clear pathways for career advancement!

We look forward to learning more about you!

ASSISTANT STORE MANAGER

Are you ready to take charge of your career and lead from the front of a dynamic storage facility? Store Space Self Storage seeks a driven, organized, and customer-focused Assistant Store Manager to spearhead our operations in Rochester, NY at an hourly rate between $16.00-$19.00. If you thrive in a fast-paced environment, excel at problem-solving, and are passionate about delivering top-notch service, this is your role! Leap and become the driving force behind our success!

ABOUT STORE SPACE SELF-STORAGE

At Store Space Self Storage, the relationship with our customers and the service we provide is the cornerstone of our success. We are a commercial real estate company that provides self-storage facilities, real estate investment opportunities, and property management services, striving to deliver best‑in‑class customer service in everything we do.

BENEFITS WE OFFER

• 10 paid holidays, including birthdays, and 3 Flex Holidays of your choice!
• 401(k) with a generous company match!
• FSA/HSA plans. Store Space contributes $50/month if enrolled.
• Lifestyle Spending account: Store Space contributes $40/month!
• Opportunities for growth throughout the U.S.

RESPONSIBILITIES

• Increasing sales by converting opportunities to rentals and upselling.
• Providing excellent customer service and responding to inquiries.
• Cash handling, reporting, and daily deposits.
• Maintaining company standards and adhering to policies.

QUALIFICATIONS FOR AN ASSISTANT STORE MANAGER

• 2+ years of customer service experience (i.e., retail sales, restaurant, front desk, site management).
• 1+ years of customer-centered sales and collections (cold calling) experience.
• Strong computer skills and ability to learn new applications.
• Valid driver’s license with access to reliable transportation.
• Able to walk/sit/stand for extended periods.
• Able to operate POS and other typical office machines.
• Ability to travel between multiple locations.

Store Space is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.