Store Manager

Windsor Fashions; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

40% employee discount

Medical

Dental

Vision

401K

FSA

Life Insurance

PTO

Job summary

Windsor Fashions is looking for a dedicated Store Manager in New York, NY. You will oversee all store operations, ensuring compliance with company policies and procedures while driving profitability through effective sales coaching and employee motivation.

The ideal candidate has at least 1 year of retail management experience and is capable of leading a team of up to 25 employees. Full-time employees enjoy benefits such as medical, dental, vision, and a 401K plan.

Qualifications

• Minimum 1 year retail management experience or 6 months at Windsor.
• Ability to lead and motivate a team of up to 25 employees.
• Proficient in resolving issues with customers and associates.

Responsibilities

• Manage all store operations and ensure compliance with company policies.
• Coach employees using 4 Step Selling Techniques.
• Achieve personal and company KPI goals.

Skills

Retail Management Experience

Team Development

Customer Issue Resolution

Effective Communication

Job description

Job Summary

Manages all store operations, loss prevention and makes decisions that directly affect store performance and profitability. Accountable for achieving store and company overall profitability expectations in terms of sales, shrink, payroll and expenses. Treats customers and co‑workers with dignity and respect. Effectively sales directs by coaching and motivating employees to achieve personal and store sales goals. Ensures compliance is met for all company operations, policies and procedures. Controls store shrink by practicing and preventing loss. Store Manager is ultimately responsible for ensuring store is adequately well staffed and trained at all times.

Job Expectations and Performance Standards

Windsor expects great job performance. Job duties are to be conducted in a safe manner and with ethical work habits. This includes contributing individually and as a team member in meeting company goals and supporting our mission statement, as well as displaying a friendly, respectful and optimistic personality. In addition, associates must be responsible in complying with policies, procedures, work rules and guidelines. Meets established operational deadlines.

Essential Job Functions

• Applies and coaches others on 4 Step Selling Techniques
• Achieves Personal Sales Goals of Black Dot/Gold Star Performance
• Achieves Company KPI Goals and Expectations
• Follows Loss Prevention Procedures and controls shrink and expenses
• Cleans and maintains good housekeeping
• Adheres to Company Dress Code Policy
• Delegates daily operational duties
• Conducting training and recruiting and staffing
• Enforces and follows all company policies, procedures, guidelines and programs
• Ensures work environment is safe and clean at all times
• Maintains Company Visual Standards
• Makes deposits and holds keys
• Protects company assets
• Effectively develops and reviews employees
• Holds employees equally accountable and offers constructive performance feedback
• Any other duties as may be assigned by management

Adheres to Mission Statement Values

• Works hard and has fun as a team player
• Integrity (mandatory)
• Need to improve all the time
• Does more with less and creates value
• Smiles and listens. Makes guests happy
• Organized and plans in ridiculous detail
• Respects our caring and loyal family

Qualifications and Requirements

• Minimum 1 year Retail Management experience or 6 months at Windsor working at a store
• Proven leadership experience, ability to develop and motivate a team of up to 25 employees
• Able to resolve issues as they arise with customers and associates
• Communicates well and effectively in a one on one setting and in a group setting

Benefits

All Employees Receive 40% employee discount

Full Time Employees Receive

• Medical
• Dental
• Vision
• 401K
• FSA
• Life Insurance
• PTO

Physical/Environmental Demands

Frequently stands, walks, observes, communicates and reads. Regularly moves and pushes. Counts and writes to accurately complete documentation. Must be able to access all areas of the store including selling floor, stock area and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise throughout the store (generally weighing from 0-25 pounds) and work varied hours/days to oversee store operations. Environment is fast paced and indoor temperature conditions vary.

Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain store operations.

Windsor Equal Opportunity Employer