Store Manager

Still Here; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Still Here, a New York denim brand, is seeking a Store Manager to lead store operations and develop a high-performing team. The ideal candidate will have 3–5+ years of retail management experience in premium apparel and be responsible for driving sales and delivering exceptional client experiences.

This full-time position is located on Madison Ave, requiring someone within commuting distance to New York City. As Store Manager, you will foster team development and ensure adherence to operational standards.

Qualifications

• 3–5+ years of retail management experience in premium apparel.
• Proven ability to develop teams and lead high-performing sales associates.
• Strong attention to detail in operational management.

Responsibilities

• Lead and coach a high-performing team of sales associates.
• Drive store sales performance through strong floor leadership.
• Ensure accurate inventory management and operational standards.

Skills

Leadership and team development

Sales-driven performance analysis

Excellent communication skills

Organizational skills

Customer service

Job description

Still Here is a New York denim brand that specializes in Everyday Dressing. We celebrate the legacy of America’s fabric, by making 100% cotton classic jeans — meant to be ripped, faded, patched, and handed down, capturing moments and holding sentimental value as they wear. A premium take on America’s Uniform: Jeans — Worn by us, our grandma’s, our kids, and American icons alike.

We are looking for a Store Manager to join our Retail team.

Please note you must currently be located within commuting distance to be considered for this role.

Location: Madison Ave

Reports To: Director of Retail Operations

Status: Full-Time

About the Role

The Store Manager is responsible for leading all aspects of store performance, team development, and daily operations while delivering an elevated, client-focused experience aligned with the Still Here brand. This role partners closely with the Director of Retail Operations and acts as a business owner for the store.

Duties/Responsibilities

Leadership & Team Development

• Lead, coach, and develop a high-performing team of sales associates.
• Foster a positive, inclusive, and accountable store culture aligned with brand values.
• Own hiring, onboarding, training, scheduling, performance management, and succession planning.
• Conduct regular check-ins, goal setting, and feedback conversations.
• Lead by example on the sales floor, setting the standard for service and professionalism.

Sales & Client Experience

• Drive store sales performance through strong floor leadership and client engagement.
• Build and maintain a loyal client base through relationship-building and personalized outreach.
• Ensure exceptional service standards across all customer touchpoints.
• Partner with the Director of Retail Operations to execute store-specific sales strategies and goals.
• Analyze sales KPIs (UPT, AUR, conversion, etc.) and take action to improve performance.
• Propose, plan, and execute in-store events and activations to drive sales, strengthen client relationships, and increase local brand awareness.

Store Operations & Inventory Management

• Oversee all daily store operations including opening/closing procedures, cash handling, and safety standards.
• Ensure accurate inventory management: receiving, transfers, audits, replenishment, and shrink prevention.
• Maintain BOH and FOH organization to brand and operational standards.
• Execute company SOPs consistently and identify opportunities for improvement.
• Partner with corporate teams on inventory audits, product flow, and operational initiatives.

Visual & Brand Execution

• Ensure the store reflects Still Here’s visual identity at all times.
• Execute visual merchandising directives with attention to detail and product storytelling.
• Maintain store cleanliness, organization, and overall presentation.
• Provide feedback to corporate teams on product performance and client response.

Communication & Collaboration

• Act as a liaison between store teams and corporate leadership.
• Communicate clearly and proactively regarding store performance, staffing needs, and operational issues.
• Support cross-store initiatives and brand-wide projects.
• Represent the brand professionally within the local community.

Qualifications

• 3–5+ years of retail management experience, preferably in premium apparel.
• Strong leadership and people-management skills with a proven ability to develop teams.
• Highly organized and operationally minded with strong attention to detail.
• Sales-driven with experience analyzing and acting on performance metrics.
• Excellent communication and interpersonal skills.
• Comfortable working in a fast-paced, hands‑on retail environment.
• Flexible availability, including weekends and holidays as required.