Store Manager

Fresh Dining Concepts; New York (NY); On-site; USD 90,000 - 150,000; Full time

Job summary

Fresh Dining Concepts is seeking a Store Manager to lead and optimize the store's operations. You will oversee financial performance, contribute to sales initiatives, manage staff development, and ensure guest satisfaction. This role includes full accountability for your store's operational success and requires a strong leader who can work effectively in a fast-paced environment.

Qualifications

• 3-5 years of experience in retail management or food service.
• 2-3 years of experience managing/supervising teams.
• Strong guest focus and role model in providing guest experiences.

Responsibilities

• Manage financial performance including labor and food costs.
• Lead, train, and develop staff for optimal performance.
• Ensure compliance with company policies and safety regulations.

Skills

Guest Focus

Leadership

Financial Acumen

Teamwork

Decision Making

Education

High School diploma or GED

Bachelor’s degree (preferred)

Job description

Join to apply for the Store Manager role at Fresh Dining Concepts

2 months ago Be among the first 25 applicants

Join to apply for the Store Manager role at Fresh Dining Concepts

Get AI-powered advice on this job and more exclusive features.

Store Manager -job Description

REPORTS TO: DISTRICT MANAGER NON-EXEMPT/ADMINISTRATION

Store Manager -job Description

REPORTS TO: DISTRICT MANAGER NON-EXEMPT/ADMINISTRATION

DIRECT REPORTS: ASSISTANT STORE MANAGER, SHIFT SUPERVISOR, CREW MEMBERS

EXEMPTION STATUS: EXEMPT (CALIFORNIA EXEMPTION STATUS : NON-EXEMPT)

GENERAL SUMMARY: The Store Manager is responsible for meeting monthly, quarterly, or annual sales,

labor, and food costs and driving stores’ profitability goals. The Store Manager provides strong day-today

leadership to staff to achieve sales initiatives, marketing initiatives, food costs, labor costs goals,

expense control, overall financial and operational performance of the store. The Store Manager is

required to exercise discretion regularly and customarily in managing the overall operations of the store.

Most of the time is spent supervising and directing the workforce, making staffing decisions upon

approval from DM, HR, or President of the company such as (hiring, training, evaluating, disciplining,

discharging, staffing, and scheduling). The Store Manager ensures guest satisfaction and product quality,

managing the store’s financial performance and managing safety and security within the store. This role

is critical in providing our guest with an outstanding experience.

JOB DUTIES AND RESPONSIBILITIES, but not limited to the following:

• Responsible for his/her store meeting the financial targets set forth by Fresh Dining Concepts, LLC.
  
  

Items include monitoring: labor costs, food costs, and meeting the sales goals. Monitor, control, and

reduce where possible all variable operating expenses.

• Manages the assets of the store, including maintaining the security and safety of the store.
• Provides overall insight for cash handling and timely processing of required financial reports. This
  
  

includes making bank deposits during the day and securing the “top safe” and not compromising its

combination.

• Monitors inventory levels, productions, waste, unauthorized “giveaways,” etc. to control cost of
  
  

goods, without compromising product quality.

• Recruits, interviews, and hires staff for the store location.
• Directs and coordinates the activities of all staff.
• Ensures uniform policy is being strictly adhered to; ensure maintenance of dress code and personal
  
  

appearance standards.

• Provides/supervises training and onboarding of all new and existing staff.
• Determines staffing needs and schedule all staff; bi-weekly schedule (including a personal schedule)
  
  

and provide to District Manager.

• In consultation with District Manager, if necessary, determine a personal schedule based on the
  
  

requirements of the position; inform staff through inclusion in the weekly schedule.

• Provides disciplined leadership to staff, including setting clear expectations and holding the team and
  
  

self-accountable for results. On-boards, trains, coaches, counsels, develops, disciplines, and terminates

employees. Performs supervisory responsibilities, including, but not limited to making employment

decisions regarding hiring, promoting, demoting, terminating. Recommends staff promotions and wage

increases.

• Provides for accurate monthly physical inventory.
• Ensures time keeping is accurate for all employees at the store.
• As needed, review and authorize payment of invoices from vendors and other suppliers of goods and
  
  

services; promptly transmit for payment as directed.

• Directs operations to properly maintain all equipment and physical facilities at all times.
• Directs and supervises the ongoing and periodic cleaning and maintenance of all equipment and
  
  

physical facilities.

• Ensures the maintenance of all equipment and facilities in accordance with manufacturer and physical
  
  

facilities.

• As needed, contact approved service and repair sources for necessary repairs as directed by District
  
  

Manager.

• Ensures the prompt completion and transmission of all required paperwork, reports, etc., as directed
  
  

by District Manager.

• Maintains files relating to operations and personnel, as directed by the corporate office and the
  
  

District Manager.

• Coordinates the execution of all promotional, marketing, advertising, and public relations activities as
  
  

directed by the District Manager.

• Recommends local promotional, marketing, advertising, and public relations activities; with the
  
  

assistance of the District Manager and develop and execute approved activities.

• Recommends pricing strategies and special offers; execute as approved.
• Maintains good working relations with mall management and staff; attend meetings and participate in
  
  

Merchants Association, Mall Marketing Committee, or similar activities.

• Complies with all Auntie Anne’s/Cinnabon and Fresh Dining Concepts, LLC policies/procedures
  
  

including relevant federal and state regulations, e.g., safety and environmental standards, OSHA, EPA,

Right to Know, EEO, ADA, etc.

• Performs all of the essential duties of this position in a safe and effective manner, consistent with the
  
  

prescribed method and guidelines established by Auntie Anne’s/Cinnabon and Fresh Dining Concepts,

LLC.

• Be a working manager on the front line with team members; crew/shift/ assistant store manager.
• Performs other duties as assigned.
  
  

Required Qualifications

• 3-5 years of experience in retail management, food service, or equivalent retail experience.
• 2-3 years of experience managing/supervising teams.
• High School degree, GED, or equivalent experience.
• Strong guest focus and role model in providing the guest experience.
• Must be able to work a minimum of 45 hours a week.
• Flexible work schedule, including nights, weekends, and holidays.
• Experience in computer, smart phones, iPads, retail handhelds, and POS system.
  
  

Preferred Qualifications

• Bachelor’s degree or equivalent experience
• Experience in coaching and developing teams in retail environment.
  
  

Job Requirements /Physical Demands

• The essential job functions are prolonged/stationary standing, walking, squatting, bending, and
  
  

repetitive and constant hand/arm motions (i.e.

rolling, dipping pretzels/cinnabons).

• The ability to lift up to 50+ pounds.
• Ability to work in a fast paced, high stressed environment when dealing with systems/guests/staff
• Work with agility.
• Assist in training and developing new hires.
• Occasional long hours within the state and federal applicable laws.
• Ability to write simple correspondence [In English]. Ability to effectively share information in one-on
  
  

one and small group situations to guests,and other employees of the organization who only speak

English for safety and communication purposes.

• Ability to test products by taste, color, and smell.
  
  

Age Requirements

18 years +

License/Certifications Required

State of Illinois, California, Nevada and

Jackson County in Missouri – Food Handler

Permit

Food Safety Training (i.e., “Serve Safe.)

Ability to pass the exam which is a condition of employment.

St. Louis County in Missouri – Hepatitis Shot

Ontario/Alberta Canada-Food Safe

Certification

JOB COMPETENCIES

Guest service, effective communication, teamwork/collaboration,

dependability, reliability, quality and safety focus, integrity, results

orientated/time management, motivation/initiate,

adaptability/ambiguity, financial acumen, decision making, maintain

positive composure, personal learning, and leadership/coaching of

people.

The duties, responsibilities and requirements presented in this job description are

intended to be representative in nature and should not be construed as an exhaustive list.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Other

Job function

• Job function

  Sales and Business Development

• Industries

  Restaurants

Referrals increase your chances of interviewing at Fresh Dining Concepts by 2x

Sign in to set job alerts for “Store Manager” roles.

New York, NY $110,400.00-$165,700.00 1 week ago

Manhattan, NY $72,400.00-$101,400.00 7 hours ago

New York, NY $90,000.00-$105,000.00 1 week ago

New York City Metropolitan Area 4 days ago

New York, NY $115,000.00-$125,000.00 3 days ago

Manhattan, NY $72,400.00-$101,400.00 3 days ago

Brooklyn, NY $72,400.00-$101,400.00 1 week ago

Retail Assistant Store Manager-LEXINGTON AVENUE

New York, NY $75,000.00-$85,000.00 1 week ago

Edgewater, NJ $62,600.00-$87,600.00 4 days ago

New York, NY $75,000.00-$95,000.00 1 week ago

New York City Metropolitan Area $110,000.00-$120,000.00 2 weeks ago

New Store Retail Operations Manager - New York

New York, NY $100,000.00-$105,000.00 2 months ago

Assistant Store Manager (Full-Time) - Meatpacking, NY

Queens, NY $72,400.00-$101,400.00 2 weeks ago

New York, NY $140,000.00-$165,000.00 1 month ago

New York, NY $75,000.00-$90,000.00 1 week ago

Assistant Store Manager | SoHo, New York

New York, NY $95,000.00-$115,000.00 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.