Store Manager

Trek Bicycle Corporation; Murfreesboro (TN); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a passionate Store Manager to lead a dynamic team in a vibrant retail environment. This role offers the chance to drive sales, inspire employees, and enhance customer satisfaction. The ideal candidate will have a strong focus on financial performance while fostering a fun and engaging workplace culture. With a commitment to community and sustainability, this position allows you to make a meaningful impact. If you thrive in a fast-paced environment and are eager to develop others while achieving great results, this opportunity is perfect for you.

Benefits

Flexible and fun company culture

Competitive health care

Dental insurance

Vision insurance

Flexible Spending Accounts (FSA)

Free life insurance

Competitive vacation package

401(k) with match

12 weeks of maternity leave with 100% pay

Tuition Reimbursement up to $15,000

Qualifications

• Strong leadership skills to guide and inspire the team.
• Experience in sales and customer service is essential.

Responsibilities

• Lead daily store operations and ensure top-notch customer experiences.
• Organize staff training and validate performance through various methods.

Skills

Leadership Skills

Customer Service

Sales Skills

Training and Development

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Ascend POS

QuickBooks

Job description

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Location

Trek Store Murfreesboro

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Description

Summary

As Store Manager, a lot of responsibility will rest on your shoulders. You’ll lead the charge in every aspect of your store’s day-to-day operations and plans for future success, and you’ll be the one person ultimately accountable for setting the standard for amazing customer experiences, top-notch employee performance, and budget-beating sales.

This is a job for someone who loves people, cares about making the world a better place, and knows how to run a show. It requires strong leadership skills and the ability to build up the people around you. You’ll be a mentor, a leader, and an inspiration—and you’ll do it all while having a whole lot of fun. Your goal is to run not only a successful shop, but a shop that’s awesome for your community, your customers, and your employees. You will have the opportunity to change people’s lives.

Financial performance = 50%

• Actively work the sales floor, interacting with customers and employees to achieve the store’s sales goals.
• Be one of the top two (2) sales people in the store. Lead all staff in world-class customer service to deliver on all financial goals of the organization.
• Participate in the annual budgeting process, quarterly/monthly financial review meetings, and other meetings as necessary.

Staff performance = 25%

• Organize, implement, and validate staff training. Training areas include sales, merchandising, Daily Task List, Ascend POS, Ascend Analytics, and product training.
• Validate training through a variety of methods including active role-playing, Trek University, secret shop reviews, and direct observation.
• Conduct a bi-weekly leadership meeting with Service Lead, Sales Lead, and Inventory Lead to review the past two weeks performance as well as plan for future weeks.

Store merchandising and operations = 15%

• Participate in store merchandising to ensure a professional, accessible, and inviting shopping experience—this includes sorting, straightening, arranging fixtures, and setting up feature displays.
• Monitor store supplies and ordering or purchasing additional supplies as needed.
• Responsible for exporting daily files into QuickBooks at least once per week.

Human resources = 10%

• Actively take part in all aspects of human resources and staffing within the store, including interviewing potential employees, completing new-hire paperwork, creating schedules, and implementing discipline.

Trek Benefits

• Flexible and fun company culture
• Competitive health care
• PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• Paid company holidays
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are.