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Store Manager

Lowe's Companies, Inc.

Memphis (TN)

On-site

USD 60,000 - 80,000

Full time

7 days ago
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Job summary

A leading company in retail is seeking a Store Manager to oversee operations, ensure customer satisfaction, and lead a team. The ideal candidate will have extensive experience in retail management, strong leadership skills, and the ability to analyze data for strategic decisions. This role involves maintaining store standards and fostering a positive work environment. If you are passionate about customer service and team development, this opportunity is for you.

Qualifications

  • 4+ years leading associates in a large retail environment.
  • 5+ years in a fast-paced, cross-functional environment.

Responsibilities

  • Oversee overall store operations, including expenses and compliance.
  • Build and support a store culture aligned with Lowe’s mission.

Skills

Leadership
Customer Service
Data Analysis

Education

Bachelor’s Degree in Business

Tools

Microsoft Office Suite

Job description

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What You Will Do

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Store Manager, this means:

  • Ensuring associates are delivering friendly, professional and timely service to all customers who shop the store.
  • Monitoring the performance, profitability, and flow-through of store plans and programs.
  • Championing and implementing strategic asset protection plans that improve safety and security outcomes.
What You Will Do

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Store Manager, this means:

  • Ensuring associates are delivering friendly, professional and timely service to all customers who shop the store.
  • Monitoring the performance, profitability, and flow-through of store plans and programs.
  • Championing and implementing strategic asset protection plans that improve safety and security outcomes.

The Store Manager oversees overall store operations, including expenses, merchandising standards, compliance, safety, security, and workforce management. They work closely with HR, Asset Protection, and Operations teams at various levels to execute Lowe’s business strategy. Building and supporting a store culture aligned with Lowe’s mission, recruiting and developing talent, analyzing data to inform strategies, and acting as the brand ambassador are key responsibilities. Travel is occasional, mainly for meetings, training, or supporting neighboring stores.

What We're Looking For
  • Scheduled for 48 hours weekly, with potential for more based on business needs.
  • Availability for morning, afternoon, and evening shifts any day of the week.
  • Physical ability to perform tasks requiring prolonged standing, sitting, and lifting (at least 25 pounds).
Minimum Qualifications
What You Need To Succeed
  • 4+ years leading associates in a large retail environment with annual sales exceeding $20M.
  • 5+ years working in a fast-paced, cross-functional environment.
  • Experience in building relationships within a matrixed environment.
  • Ability to analyze customer, market, and competitor data for decision-making.
  • Experience managing change initiatives.
  • Proficiency in Microsoft Office Suite.
  • Ability to obtain any required sales licenses within 60 days of employment.
Preferred Qualifications
  • Bachelor’s Degree in Business, Marketing, or related field.
  • Experience managing in big-box home improvement retail.
  • Community partnership experience.
  • Leadership experience in multiple store types or complexities.

Note: If a license is required by law, you must obtain it within 60 days of starting.

Lowe’s is an equal opportunity employer. For benefits info, visit https://talent.lowes.com/us/en/benefits.

Additional Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: General Business and Customer Service
  • Industries: Retail
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