Store Manager

Willow House Boutique; McKinney (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Willow House Boutique in McKinney, TX seeks a Store Manager to lead daily operations and create an exceptional in-store experience. This full-time, on-site role emphasizes team supervision, training, merchandising, inventory control, and maintaining accurate cash handling while upholding the boutique’s faith-based values.

You will drive sales through coaching, guest service excellence, and effective communication with ownership, while ensuring a welcoming atmosphere and high-quality shopping

Qualifications

• Customer-focused with commitment to welcoming, high-quality shopping experience.
• Strong communication with customers, team and leadership.
• Store management experience: supervise staff, scheduling, inventory.
• Knowledge of loss prevention and cash/inventory controls.
• Proven ability to meet sales goals and analyze basic retail metrics.
• Experience in retail or boutique environments; leadership beneficial.
• Able to stand for extended periods and work evenings/weekends.
• High school diploma or equivalent; business or retail training is a plus.

Responsibilities

• Oversee daily store operations and guest experience.
• Manage staff scheduling, training and performance.
• Monitor inventory, merchandising and visual displays.
• Maintain accurate sales records and cash handling procedures.
• Implement loss prevention practices and address customer concerns.
• Drive sales goals through coaching and communication.
• Collaborate with ownership to support promotions and uphold faith-based values.

Skills

Customer focus

Communication

Store management

Loss prevention

Sales goals

Retail experience

Flexible schedule

Standing/walking

Education

High school diploma or equivalent

Job description

Company Description

Willow House Boutique is a locally owned lifestyle boutique that focuses on generational shopping, offering hand-picked, fashionable apparel for customers of all ages at accessible prices. The boutique features limited selections and weekly style updates, giving shoppers exclusive looks that stand apart from large retail chains. In addition to women’s apparel, Willow House offers men’s clothing, gifts, and a dedicated children’s store called Littles. Guests enjoy a warm welcome and a distinctive shopping experience in a faith-based atmosphere. Willow House Boutique aims to be a favorite destination for community-focused, style-conscious shoppers.

Role Description

The Store Manager is a full-time, on-site role based in McKinney, TX, responsible for overseeing daily store operations and creating an exceptional in-store experience. This role manages staff scheduling, training, and performance, ensuring team members provide friendly, knowledgeable service to all customers. The Store Manager monitors inventory, merchandising, and visual displays to reflect current trends and weekly updates, while maintaining accurate sales records and cash handling procedures. The role includes implementing retail loss prevention practices, addressing customer concerns, and driving sales goals through effective communication and coaching. The Store Manager collaborates with ownership to support promotional initiatives, uphold the boutique’s faith-based values, and maintain a welcoming environment.

Qualifications

• Customer-focused skills, including Customer Satisfaction and Customer Service, with a commitment to delivering a welcoming, high-quality shopping experience.
• Strong Communication skills, with the ability to interact effectively with customers, team members, and leadership.
• Store Management experience, including supervising staff, overseeing daily operations, and managing merchandising and inventory.
• Knowledge of Retail Loss Prevention practices to help protect assets and maintain accurate cash and inventory controls.
• Proven ability to meet sales goals, analyze basic retail metrics, and make decisions that support store performance.
• Experience in retail or boutique environments preferred; prior leadership or supervisory experience is highly beneficial.
• Ability to stand for extended periods, move merchandise, and work a flexible schedule, including evenings and weekends as needed.
• High school diploma or equivalent required; additional coursework or training in retail management or business is a plus.