Store Manager

Suitsupply; Fort Worth (TX); In loco; USD 55.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Top-tier training program

Clothing allowance

Employee discount

Travel opportunities

Descrizione del lavoro

Suitsupply in Fort Worth, TX is seeking a Store Manager to lead a professional team, drive sales and ensure outstanding customer service in a fast-paced fashion environment.

You will manage store operations, budgets, visual standards, and collaborate with HR and training to develop staff. A minimum of 3 years in customer service management and strong leadership are required, with a willingness to work nights, weekends, and holidays.

Competenze

• Minimum of 3 years’ experience in a customer service management role.
• Strong leadership and coaching skills.
• Excellent verbal and written communication.

Mansioni

• Lead and develop a professional store team to achieve company goals.
• Collaborate with training teams to develop a gold standard team.
• Establish weekly/monthly objectives for the team.
• Ensure professional appearance and top-tier customer service to maximize sales.
• Recruit top talent through market networking in your area.
• Own store P&L and manage budgets (salary, expenses, inventory).
• Ensure merchandise is displayed per visual guidelines.
• Ensure store standards and operations meet company standards.
• Collaborate with store support departments to optimize resources.
• Align with HR on policies and development planning for the team.

Conoscenze

Customer service

Leadership

Coaching

Communication

Flexibility

Descrizione del lavoro

Identifying and solving problems is something that comes natural to you. You are organized, strategic and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style and are pro-active. As Store Manager you will be responsible for achieving sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.

What you will do:

• Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively to develop a gold standard team
• Establish weekly/monthly objectives for the team
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
• Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent
• Own store P&L report and manage budgets (salary, expenses, inventory, etc.)
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Ensure all store standards and operations are to company standards
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team

Who you are:

• Exceptional customer service/clienteling skills
• Minimum of 3 years’ experience in a customer service management role
• Strong leadership skills, able to coach/motivate team
• Professional verbal and written communication skills
• Flexible work schedule, including nights, weekends, and holidays

What you will get:

• Competitive salary between $55,000- $110,000 annually for a full-time contract, plus a lucrative bonus structure.
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad

Please note, this position is for our New Store Opening at The Shops at Clearfork.