Store Manager

Goodwill Industries of Northern Illinois; McHenry (IL); On-site; USD 50,000 - 75,000; Full time

Job summary

Goodwill Industries of Northern Illinois is seeking a Store Manager to oversee retail operations, ensuring profitability, outstanding customer service, and effective team management. Ideal candidates will have at least five years of retail experience and a strong understanding of retail practices. This position offers a competitive salary range of $50,000 - $75,000 annually along with a suite of benefits that promote health, financial security, and work-life balance.

Benefits

Health & Wellness Insurance

Retirement Plans

Paid Time Off

Training Programs

Employee Discounts

Qualifications

• Minimum of five years retail experience.
• Familiarity with retail concepts, practices, and procedures.
• Ability to effectively communicate with customers.

Responsibilities

• Manages all aspects of the retail operation including financial results and people management.
• Implements and oversees retail operations procedures.
• Achieves financial results through sales growth and expense management.

Skills

Retail Management

Customer Service

Team Leadership

Financial Management

Inventory Management

Education

High School Degree

Associate’s Degree or Higher

Tools

Microsoft Word

Excel

Outlook

Job description

Join to apply for the Store Manager role at Goodwill Industries of Northern Illinois

6 days ago Be among the first 25 applicants

Join to apply for the Store Manager role at Goodwill Industries of Northern Illinois

Get AI-powered advice on this job and more exclusive features.

Goodwill Industries of Northern Illinois provided pay range

This range is provided by Goodwill Industries of Northern Illinois. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,000.00/yr - $75,000.00/yr

Manages all aspects of the retail operation. Responsible for all duties related to financial results, retail and sales management, people management, risk management, administrative functions, and other duties related to effectively running a Goodwill retail location.

Responsibilities & Essential Functions:

Retail & Sales Management

• Understands and can work in any store function - sales, donations, textiles, and wares.
• Implements and oversees proper procedures for all retail operations.
• Merchandises store effectively.
• Uses effective pricing strategies within organizational guidelines.
• Ensures store is identifying items of value to be sold through the ecommerce process.
• Keeps major seasonal opportunities such as Halloween and Christmas a priority all year.
• Promotes exceptional internal and external customer service through effective communication.
• Manages overall flow and inventory of donated goods, closeouts, new goods, and seasonal goods.
• Conducts inventory according to organizational guidelines.
  
  
  

Financial Results

• Achieves financial results through sales growth, expense management, and increased average sales.
  
  
  

People Management

• Establishes and maintains an effective and respectful team in order to effectively achieve results.
• Provides managerial oversight of retail staff including hiring (based on budgeted needs), training, coaching, praising, disciplining, and terminating following State and Federal laws and utilizing Human Resource guidelines.
• Completes timely and thorough performance appraisals on retail associates and store leadership staff.
• Ensures all staff are knowledgeable of all aspects of the operation including cross-training as needed.
• Supports initiatives related to promoting an inclusive work environment where everyone belongs. Creates a positive and professional store culture.
  
  
  

Risk Management

• Leads through keeping safety a priority including maintaining a safe and clean work environment, establishing a safety culture, and ensuring safety procedures are followed in all aspects of the business.
• Understands and implements loss prevention practices.
• Demonstrates regard for Goodwill’s assets including property, and equipment.
  
  
  

Administrative

• Completes required reporting accurately and in a timely manner.
• Completes and posts employee schedules on a timely basis working within budget and employee availability.
• Processes payroll according to organizational guidelines.
  
  
  

Other

• Maintains Kaizen principles.
• Communicates and works with other departments within Goodwill (Warehouse, HR, Finance, E-Commerce, etc.)
• Cooperates with other stores as appropriate for the overall business.
• Supports Mission programs carried out in the store.
• Oversees and maintains store cleanliness and maintenance including reporting and following up on all maintenance issues in a timely manner.
• Works a schedule that balances with the needs of the store including nights and weekends.
• Lives Goodwill’s values through saying thank you, having fun, respecting resources, valuing every voice, thinking first, and appreciating our differences.
  
  
  

The above list of responsibilities is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities or duties required. Employees are expected to perform other duties as assigned.

Qualifications & Basic Job Requirements:

• A high school degree (or its equivalent) is required. Associate’s degree or higher preferred.
• Minimum of five years retail experience.
• Familiarity with retail concepts, practices, and procedures.
• Ability to provide oversight to location and employees. Previous supervisory experience.
• Ability to make fast and accurate decisions in all aspects of daily operations.
• Ability to effectively and respectfully communicate with customers (internal and external).
• Ability to set objectives and goals; break down work into process steps; measure performance against goals; evaluate results.
• Ability to effectively prioritize multiple issues/tasks.
• Sense of urgency in addressing customer needs.
• Demonstrates high ethical practices with exceptional decision-making abilities.
• Ability to follow instructions and work independently.
• Ability to follow all safety rules.
• Ability to travel to all locations within Goodwill’s territory on a regular schedule. Driver’s license and proof of auto insurance preferred.
• Must be proficient in computer skills including internet operations, Microsoft Word, Excel, and Outlook.
  
  
  

Sensory and Physical Requirements:

Ability to efficiently and effectively perform all functions of the job. Ability to stand, bend, lift, and reach for long periods of time. Ability to lift up to 40 pounds and occasionally lift up to 80 pounds. Use of both hands. Good manual and finger dexterity. Ability to work in dusty conditions. Ability to inspect and eliminate non-saleable donations.

Environment:

This work is performed in a retail and warehouse/backroom setting. Noise levels vary. Donation area may be cold in the winter, hot in the summer.

Compensation: $50,000 - $75,000 annually

Key Benefits We Offer

• Health & Wellness: Medical, dental, vision insurance, basic and voluntary life insurance as well as short-term disability and employee assistance program.
• Financial Security: Competitive salary, retirement plans with employer discretionary match, and bonus opportunity.
• Work-Life Balance: Paid time off, and flexible schedule.
• Professional Growth: Training programs, tuition reimbursement, and career advancement opportunities.
• Perks & Extras: Employee discounts, and a supportive, inclusive workplace.
  
  
  

Thank you for your interest in working at Goodwill. We commit to providing each applicant with a hiring experience that allows you to bring your authentic self to the table. If you need an alternative method to apply this for position, please contact Goodwill's Human Resource Department at [e-mail].

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Staffing and Recruiting

Referrals increase your chances of interviewing at Goodwill Industries of Northern Illinois by 2x

Sign in to set job alerts for “Store Manager” roles.

Full Time Assistant Store Manager (Store 4901)

Full Time Assistant Store Manager (Store 5081)

Retail Store Manager WAUKEGAN | N Lewis Ave Spanish Speaking Preferred

Full Time Assistant Store Manager (Store 3714)

Crystal Lake, IL $17.75-$21.75 5 months ago

Store Manager - Claire's Algonquin Commons

Common Purpose Director - House of Sport

Full Time Assistant Store Manager (Store 2579)

Round Lake Beach, IL $17.75-$21.75 5 months ago

Shift Supervisor - Starbucks Gurnee Mills

Assistant Store Manager Experiences - House of Sport

Crystal Lake, IL $18.50-$28.67 14 hours ago

Round Lake Beach, IL $20.00-$20.25 3 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.