Store Manager

The Street Chestnut Hill; Massachusetts; On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Employee discounts

Fun team environment

Growth with expanding small business

Job summary

The Sweetish Fish in Chestnut Hill, MA is seeking a Store Manager to lead and inspire a small team in a hands-on, fast-paced retail environment. You will oversee daily operations, ensure an exceptional customer experience, and maintain an attractive shopping space that reflects our coastal-inspired brand.

As a hands-on leader, you will train staff, schedule shifts, monitor performance, and drive store sales while upholding high standards of service and merchandising.

Qualifications

• Previous retail management or supervisory experience required.

Responsibilities

• Oversee daily store operations in Chestnut Hill.
• Maintain clean, organized, fully stocked, visually appealing store; manage opening/closing.

Skills

Leadership

Communication

Organizational Skills

Team Management

Customer Service

Detail Orientation

Job description

Do you love retail, have a passion for creating exceptional customer experiences, and thrive in a leadership role? We’re looking for an energetic, organized, and motivated Store Manager to lead our Chestnut Hill location!

The Sweetish Fish is a coastal-inspired candy shop offering a fun, elevated shopping experience. We’re looking for someone who is passionate about customer service, takes pride in creating a beautiful retail environment, and has the leadership skills to keep a store running smoothly.

This is an exciting opportunity for someone who loves being hands‑on, enjoys leading a team, and wants to grow alongside a small, expanding business.

YOUR RESPONSIBILITIES

Store Operations

• Oversee the daily operations of the Chestnut Hill store.
• Ensure the store is consistently clean, organized, fully stocked, and visually appealing.
• Manage opening and closing procedures.
• Monitor inventory levels, organize deliveries, and coordinate restocking.
• Maintain merchandising standards and execute seasonal displays.
• Ensure store policies and operational procedures are followed.
• Lead, motivate, and support the store team.
• Create and manage employee schedules.
• Train new employees and ensure team members are confident in their roles.
• Monitor attendance, punctuality, and overall team performance.
• Foster a positive, collaborative, and accountable work environment.

Customer Experience & Sales

• Lead by example in providing exceptional customer service.
• Ensure every customer has a fun and memorable shopping experience.
• Handle customer questions, concerns, and any issues that arise.
• Drive sales by maintaining excellent store standards and identifying opportunities to improve performance.
• Monitor sales goals and communicate store performance to ownership.

Administrative Responsibilities

• Assist with inventory counts and ordering.
• Communicate staffing, inventory, and operational needs to ownership.
• Help identify opportunities to improve efficiency and profitability.
• Maintain accurate daily operational records.

WHO WE’R LOOKING FOR

• Previous retail management or supervisory experience required.
• Strong leadership, communication, and organizational skills.
• Reliable, proactive, and solutions‑oriented.
• Comfortable managing a team and holding employees accountable.
• Ability to multitask and prioritize in a fast‑paced environment.
• Strong attention to detail and pride in maintaining a beautiful store.
• Comfortable working independently and making day‑to‑day decisions.

THE DETAILS

• Position: Full‑Time Store Manager
• Location: The Sweetish Fish – Chestnut Hill, MA
• Schedule: Approximately 40 hours per week
• Compensation: Competitive salary based on experience
• Perks: Employee discounts, a fun team environment, and the opportunity to grow with an expanding small business.