Store Manager

84 Lumber; Maryland; On-site; USD 45,000 - 55,000; Full time

Job summary

84 Lumber is seeking an experienced Store Manager to oversee all store operations, drive profitability, mentor sales staff, and ensure safe, efficient daily activities. You will coordinate sales calls, train associates on company standards, and communicate clearly to maintain high performance.

The role emphasizes leadership, accountability for payroll, margins, and deliveries, and a proactive approach to customer service.

Responsibilities

• Sales leadership and accountability for store performance
• Mentor and train associates on sales techniques and company standards
• Direct the work of store associates to ensure daily operations run smoothly
• Respond to customer inquiries and resolve issues to maintain service quality
• Conduct performance evaluations and discipline when necessary and allocate duties to maximize productivity

Job description

Overview

The position’s primary duty is the management of the total operations of the store including ensuring the overall profitability of store operations. Serves as the primary mentor and sales leader in the store. This position customarily and regularly directs the work of associates working at the store and, therefore, the individual in this position must possess the ability to effectively and fairly communicate with all associates ensuring that standards are kept and that goals are attained. This position is responsible for assessing associates' productivity and efficiency, apportioning the work among the associates, handling associate complaints and grievances, disciplining associates, planning the work at the store, assessing and tracking the profitability of the location including sales, margin, payroll expense and delivery, achieving the sales and margin goals as outlined, visiting customers, participating in sales calls, teaching and mentoring in-store associates how to sell, and for the maintenance of the location and for preserving company assets and providing for the safety and security of the associates or the property.

$50,000yr+ based on experience.

Responsibilities

• Sales


• Profitability


• Communication


• Leadership

Qualifications

• Drives sales and attains new business for the store


• Hires and trains new associates on company standards


• Responds to common inquiries or complaints from customers


• Conducts performance evaluations for associates


• Regularly assigns duties to, and directs the work of, associates to ensure successful completion of daily store operations