Store Manager

Heid Music Company; Madison (WI); On-site; USD 50,000 - 70,000; Full time

Job summary

Heid Music Company is seeking a passionate and experienced Store Manager in Madison, WI. This full-time role requires a unique blend of business expertise and a love for music, focusing on delivering exceptional customer service while managing store operations. Qualified candidates will have a Bachelor's degree and extensive retail management experience.

Benefits

Comprehensive insurance benefits

401(k) retirement plan

Paid time off

Fun working environment

Qualifications

• Minimum five years of retail/sales management experience.
• Proven sales results and community engagement.
• Knowledge of music products and instruments required.

Responsibilities

• Coordinate sales and service operations ensuring customer encounters BRAVO experience.
• Manage inventory and develop customer relationships.
• Conduct outreach for community partnerships and collaborate with education accounts.

Skills

Communication

Customer Relationship Management

Sales Management

Team Leadership

Education

Bachelor's degree in Business or Education

Job description

Heid Music is looking for a new leader of the band! We have a full-time Store Manager position in our Madison, WI location available. This pivotal role requires a unique blend of business acumen, a deep love for music, and a genuine desire to empower others on their musical journey.

Heid Music is a music retailer that provides solutions that foster happy and developing musicians. Our Store Managers lead the operations of our stores through that lens and are passionate about creating a unique, customer-focused environment.

The Store Manager will coordinate a seamless orchestration of sales and service, ensuring that every customer encounters our distinctive BRAVO experience. Responsibilities will encompass all facets of store operations, from developing exceptional customer relationships to managing inventory with precision. Adept communication skills will be instrumental in fostering employee morale and nurturing strong team dynamics.

In addition to mastering the retail rhythm, the Store Manager will conduct outreach initiatives, forming meaningful partnerships within the community and collaborate with our education accounts management team to support schools in their musical endeavors.

Qualified candidates will have a Bachelor’s degree in a Business or Education related field. A minimum of five years previous retail/sales management experience with proven sales results is required. Previous success building community relationships and engagement is needed. Knowledge of music products and instruments is essential.

Full-time Heid Music employees enjoy comprehensive insurance benefits, a 401(k) retirement plan, paid time off, and a fun working environment.

Working at Heid Music is more than a job; it’s a ensemble of people working together providing BRAVO service for the love of music. Join us and shape the future of musical excellence together!

Heid Music is an Equal Opportunity Employer