Store Manager

Extra Space Storage; Macungie (Lehigh County); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading self-storage company is seeking a Store Manager to oversee daily operations and provide excellent customer service. The role offers competitive wages, growth opportunities, and a strong work/life balance. Join a diverse team that values innovation and responsibility.

Benefits

Paid Time Off

401(k) Match

Medical Benefits

Wellness Program

BenefitHub Discounts

Qualifications

• At least 2 years of customer-facing employment experience.
• Preferred 1+ year in a leadership or supervisory role.

Responsibilities

• Manage daily operations of one or more sites.
• Develop customer relationships by assessing storage needs.
• Boost sales through unit rentals, insurance, and supplies.

Skills

Customer Service

Leadership

Computer Skills

Education

High School Diploma or GED

College Education

Job description

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About the Role

As a Store Manager, you will be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.

Extra Space Storage is the largest self-storage company in the United States by store count, with over 3,600 stores nationwide. We seek responsible, passionate, and innovative leaders to oversee daily operations at our facilities.

Benefits We Offer

• A work/life balance with 5-day work weeks and early evenings.
• Growth opportunities across the U.S. with an outstanding company culture.
• Competitive starting pay plus monthly bonuses.
• Paid Time Off that increases with tenure.
• Generous 401(k) match with options for Traditional and ROTH.
• Affordable medical benefits with up to $1k annual HSA employer contribution.
• EXTRA Healthy Wellness Program with rewards.
• BenefitHub discounts on apparel, auto, electronics, entertainment, pets, travel, and more.

Your Responsibilities

• Manage daily operations of one or more sites.
• Develop customer relationships by assessing storage needs and providing solutions.
• Boost sales through unit rentals, insurance, and supplies.
• Guide new customers through rental processes and agreements.
• Handle cash, balance receipts, pursue collections, post payments, and process deposits.
• Maintain cleanliness and general upkeep of the facility.
• Work independently and collaborate with team members and other stores.
• Run errands and travel to other store locations as needed.

Qualifications

• At least 2 years of customer-facing employment experience.
• Preferred 1+ year in a leadership or supervisory role.
• Strong computer skills.
• Valid driver’s license with reliable vehicle access (except NYC).
• High school diploma or GED; college education is a plus.

Additional Opportunities

Explore more at Careers.extraspace.com. If you have experience as an Assistant Store Manager, Key Holder, Retail or Shift Supervisor, or similar roles, consider applying.

Current Extra Space employees should apply via Jobs Hub in Workday.

Diversity & Equal Opportunity

We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.