Store Manager

The Tile Shop; Knoxville (AL); On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

Competitive Pay with Unlimited Earning

Career Growth Opportunities

Excellent Training

Comprehensive Benefit Package

HSA Employer Contributions

401(k) with employer matching

Team-focused work environment

Job summary

The Tile Shop in Knoxville, AL is seeking a Store Manager with a people- and sales-driven leadership style to guide a team toward outstanding customer service and sales results.

You will recruit and train Assistant Managers and Sales Associates, greet customers, sell tile products, oversee store and warehouse operations, and ensure inventory accuracy while upholding The Tile Shop brand standards. This role requires strong communication and organizational skills.

Qualifications

• 2+ years of experience in retail management.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations.
• Willingness to learn and grow from feedback.
• Excellent customer service and relationship-building skills.
• Detail oriented and highly organized.
• English reading, writing, and speaking proficiency.
• Ability to work in a fast-paced, commission-driven environment.

Responsibilities

• Build and develop a well-rounded team of Assistant Managers and Sales Associates.
• Train and coach employees on policies, procedures, and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for direct Store Associates and Store Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Retail management

Sales leadership

Customer service

Team development

Communication

Attention to detail

Tools

POS system

Job description

Company Description

The Tile Shop is hiring a Store Manager with a people and sales-driven leadership spirit. We want outstanding, knowledgeable, skilled, and motivated managers whose top priority is to provide the highest level of leadership to their team all while showing that great customer service. As a Store Manager, you will lead by example to build, develop, and inspire your team towards successfully achieving sales goals and creating the ultimate customer experience.

Job Description

• Build and develop a well-rounded team of Assistant Managers and Sales Associates.
• Train and coach employees on policies, procedures, and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for direct Store Associates and Store Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Qualifications

• 2+ years of experience in retail management
• Previous sales experience
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations
• Work well with others in a fast paced, commission sales environment
• Open to learning and growing independently and from feedback
• Lead with a positive attitude and contagious enthusiasm
• Detail oriented and highly organized
• Sense of Design: put together various styles, colors, and textures
• Basic mathematical and computer skills
• Ability to read, write, and speak in English
• Previous experience in a related field preferred

Additional Information

Benefits:

• Competitive Pay with Unlimited Earning Potential
• Individual Career Growth Opportunities & Excellent Training
• Competitive & Comprehensive Benefit Package
• HSA Employer Contributions
• 401(k) Plan with employer matchingTeam Focused Work Environment

The Tile Shop is an Equal Opportunity Employer.