Assistant Manager

The Tile Shop; Watertown (MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

401(k) Retirement Plan

Employee Discount

Dental Insurance

Vision Insurance

Job summary

A retail tile company in Watertown, Massachusetts, seeks a Retail Manager to build and develop a Sales Associates team. Responsibilities include training employees, customer service, and achieving sales goals. The ideal candidate will have at least 1 year of management experience and a strong drive for retail success. This position offers a first-year income potential of $60-$75K., alongside numerous benefits including health insurance and a 401(k) retirement plan.

Qualifications

• 1+ years of experience in retail management required.
• Proven ability to build, develop, and motivate a sales team.
• Must have weekend availability.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies and procedures.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Lead by example to achieve sales goals.

Skills

Retail management

Sales experience

Team development

Customer relationship skills

Detail-oriented

Basic mathematical skills

Computer skills

Job description

About The Tile Shop

Since our founding in 1985, The Tile Shop has committed itself to inspiring and realizing home decor ideas and creating beauty both indoors and out. Our associates travel literally across the globe, exploring the latest styles and innovations available in materials such as porcelain, glass, ceramic, travertine and other natural stones. With a network that comprises more than 140 stores, we offer a wide selection of high-quality tile products, exclusive designs, expert staff and amazing customer service.

Job Description

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

First year income expected 60-75K at target.

Qualifications

• Must have weekend availability.
• 1+ years of experience in retail management.
• Previous sales experience.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations.
• Work well with others in a fast-paced, commission sales environment.
• Open to learning and growing independently and from feedback.
• Lead with a positive attitude and contagious enthusiasm.
• Detail-oriented and highly organized.
• Sense of Design: put together various styles, colors, and textures.
• Basic mathematical and computer skills.
• Ability to read, write, and speak in English.
• Previous experience in a related field preferred.

Benefits

• Medical Benefits
• Health Savings Account (HSA)
• Medica Value-Added Services
• Virtual Care
• Dental Insurance
• Vision Insurance
• Basic Life and AD&D
• Voluntary Life
• Voluntary Short-Term Disability
• Long Term Disability
• Voluntary Accident Insurance
• Employee Assistance Program (EAP)
• Lincoln Financial Value-Added Benefits
• Dependent Care Flexible Spending Account (FSA)
• Pre-Paid Legal Plans
• 401(k) Retirement Plan
• 401(k) Matching
• Employee Discount

The Tile Shop is an Equal Opportunity Employer.