Store Manager

Extra Space Storage; Kent (OH); On-site; USD 100,000 - 125,000; Full time

Job summary

Join a forward-thinking company as a Store Manager, where you will lead a diverse team in a dynamic environment. This role offers an excellent work/life balance, competitive wages, and significant growth opportunities. You will manage daily operations, foster customer relationships, and drive sales objectives while ensuring the highest standards of cleanliness at our facilities. With a supportive company culture and a focus on employee well-being, this position is perfect for passionate leaders looking to make an impact in the self-storage industry.

Benefits

Paid Time Off

401(k) Match

Health Savings Account Contribution

Wellness Program

Employee Discounts

Qualifications

• 2+ years of customer-facing employment experience.
• 1+ year of experience in a leadership or supervisory role preferred.

Responsibilities

• Manage day-to-day operations of one or more sites.
• Develop customer relationships and provide storage solutions.
• Ensure cleanliness standards through maintenance duties.

Skills

Customer Service

Leadership

Sales

Computer Skills

Education

High School Diploma or GED

College Education

Job description

As a Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.

Extra Space Storage is the largest self-storage company in the United States by store count, with over 4,000 stores nationwide. We look for leaders who are responsible, passionate, and innovative as they take charge of day-to-day operations at our beautiful self-storage facilities.

• This location is closed on Wednesdays and Sundays.
• Day shift only: Office closes at 6pm.
• $18 - $19 Hourly

Benefits We Offer You

• A work/life balance that allows you to work 5 days a week and be off work by 6pm.

• Outstanding company culture with growth opportunities throughout the U.S.

• Competitive starting pay + monthly bonus opportunity.

• Paid Time Off accrued throughout the year, increasing with years of service.

• Generous 401(k) match with Traditional and/or ROTH choices.

• Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.

• EXTRAHealthy Wellness Program with rewards towards your medical premium.

• BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.

Your Responsibilities

• Manage the day-to-day operations of one or more sites.

• Develop customer relationships by identifying their storage needs and providing solutions.

• Improve sales objectives through unit rentals, unit insurance, and moving supplies.

• Guide new customers through rental processes and agreements.

• Handle cash and balance receipts, pursue collections, post payments, and process daily bank deposits.

• Ensure the facility meets the highest cleanliness standards through general maintenance duties.

• Work independently on daily tasks as well as cooperate with team members and other stores in the area.

• Run errands for the facility and travel to other store locations as needed.

Your Qualifications

• 2+ years of customer-facing employment experience.

• 1+ year of experience in a leadership or supervisory role preferred.

• Strong computer skills.

• Current, valid driver’s license with access to a reliable personal vehicle (except in NYC).

• High school diploma or GED equivalent required; college education is a plus.

Find additional career opportunities at careers.extraspace.com

If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e., car rental, RV rental, storage rental, apartment rental, etc.), Property Management, Retail Sales.