Store Manager

EZPAWN Indiana, Inc.; Indianapolis (IN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Generous Bonus Potential

Great Working Hours

401(k) with Company Match

Generous Paid Time Off Holiday Pay

Store Discount

No-cost TM medical insurance with BCBS

Job summary

EZCORP is hiring for a Store Manager at our Indianapolis, IN location. You will lead, coach, and mentor a team of 3–10+ Sales Associates, driving customer service and growth of pawn and sales transactions. Competitive pay with bonus potential, excellent benefits, and career development paths await the right candidate.

The role emphasizes leadership, training, and operational excellence in a fast-paced retail environment. High school diploma or GED required; prior management experience preferred.

Qualifications

• Lead, coach and mentor a team of 3–10+ associates.
• Analyze reports to drive profitability and action plans.
• Recruit, orient, train and evaluate team members.
• Schedule staff and ensure store operations run smoothly.
• Ensure pricing and timely markdowns follow guidelines.
• Secure merchandise with proper security measures.
• Market and display merchandise while keeping the store safe.
• Comply with legal requirements and company policies.

Responsibilities

• Lead, coach and mentor a team of 3–10+ Sales Associates.
• Analyze reports and profitability statements; provide recommendations.
• Recruit, select, orient, and train Team Members; monitor results.
• Schedule and manage Team Members; ensure operational requirements.
• Maintain pricing discipline and markdown processes.
• Secure stock and merchandise with security measures.
• Market displays; maintain safe, clean store environment.

Skills

Team leadership

Coaching

Recruiting

Training

Customer service

Sales

Analytical thinking

Budgeting

Education

High school diploma or GED

Job description

Address: 2857 Lafayette Rd. Indianapolis, Indiana 46222 Brand: EZPawn Pay range is based on experience from $45,000 to $55,000

We want you to join us for a career – not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! In this role, you will lead, coach, and mentor a team of 3 to 10+ Sales Associates while providing outstanding customer service and building strong ongoing relationships with customers. Together you will work with customers to negotiate mutually satisfying agreements regarding pawn and sales transactions. This is a fantastic opportunity for you to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives. In addition to a great career, here are some of the other things we offer our Team Members:

Benefits

• Free Health Insurance*
• Competitive Wages
• Generous Bonus Potential
• Great Working Hours
• 401(k) with Company Match
• Generous Paid Time Off Holiday Pay
• Store Discount
• *No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.

Your specific duties in this role will include

• Analyzing reports and profitability statements and providing recommendations and necessary action plans
• Recruiting, selecting, orienting, and training Team Members while monitoring and appraising their job results
• Providing ongoing coaching and development to assist Team Members in achieving their performance and career aspirations
• Ensuring store operational requirements are met by scheduling and assigning Team Members and following up on their work results
• Ensuring pricing and timely markdowns follow guidelines
• Securing merchandise by implementing security systems and measures
• Marketing and displaying merchandise to ensure store standards are met while protecting Team Members and customers by providing a safe and clean store environment
• Complying with all legal requirements
• Maintaining operations by initiating, coordinating, and enforcing all program, operational and personnel policies and procedures

Job Requirements:

• High school diploma or GED
• 1+ years in a management role
• Ability to offer and describe various solutions and their benefits to the customer
• Strategic and tactical management skills
• Ability to pass a criminal background check and drug test
• Valid driver’s license and auto insurance
• Background of accountability for meeting targets and metrics in a performance-driven environment, a plus
• Strong marketing and community outreach abilities, a plus
• Knowledge of commonly pawned items such as tools, jewelry, firearms or electronics, a plus
• Pawn experience, a plus
• Bilingual, a plus

We are committed to fostering an environment that values belonging and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age.

Headquartered in Austin, TX, EZCORP is traded on the NASDAQ stock market under the symbol EZPW and is a member of the S&P 1000 Index and NASDAQ Composite Index.