Store Manager

ELSE COMPLEX; Indiana (PA); On-site; USD 65,000 - 90,000; Full time

Job summary

ELSE COMPLEX is seeking a Store Manager to oversee daily operations of a large-format retail store, drive sales, manage inventory, and lead a multi-department team to meet targets and uphold brand standards, ensuring exceptional customer service.

The ideal candidate has a Bachelor's degree in Business Administration or Retail Management and 5+ years in retail leadership. Excellent leadership, communication, and proficiency with MS Office and POS systems are required.

Qualifications

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• 5+ years of experience in a retail leadership role.
• Strong leadership, communication, and interpersonal skills.

Responsibilities

• Store Operations: Set up and prepare milling machines with proper tools, work pieces, and settings.
• Team Leadership: Develop shift rosters, assign duties, and monitor employee performance.
• Customer Experience: Ensure high levels of customer satisfaction through excellent service and complaint resolution.
• Sales & Reporting: Monitor sales performance, track KPIs, and drive daily targets.
• Inventory Management: Coordinate with procurement for stock replenishment and prevent shrinkage.

Skills

Leadership

Communication

Interpersonal skills

Retail operations

Education

Bachelor's degree in Business Administration, Retail Management, or a related field

Tools

MS Office

POS systems

Retail management software

Job description

Job Summary: Responsible for overseeing the daily operations of a large-format retail store, ensuring exceptional customer service, efficient inventory management, and achievement of sales targets. The Store Manager leads the store team, coordinates with multiple departments, and ensures smooth execution of business strategies, promotions, and operational standards.

Key Responsibilities

• Store Operations: Set up and prepare milling machines by selecting the appropriate cutting tools, work pieces, and machine settings. This includes loading materials and securing them in the machine.
• Team Leadership: Develop shift rosters, assign duties, and monitor employee performance.
• Customer Experience: Ensure high levels of customer satisfaction through excellent service and complaint resolution.
• Sales & Reporting: Monitor sales performance, track KPIs, and drive daily targets. Analyze sales trends and recommend adjustments to increase revenue.
• Inventory Management: Coordinate with procurement for timely stock replenishment. Monitor stock levels, prevent shrinkage, and conduct stock audits.

Qualifications

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• 5+ years of experience in a retail leadership role, preferably in a large-format or high-volume environment.
• Strong understanding of sales operations, merchandising, and inventory control.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in MS Office, POS systems, and retail management software.