Store Manager

Footlocker Inc; Illinois; On-site; USD 59,000; Full time

Job summary

A leading retail company seeks a passionate and experienced Store Manager to lead their team in delivering exceptional customer service. This role involves team development, standards execution, and strategic sales driving efforts, offering an annual salary around $58,045 along with various employee benefits.

Benefits

30-50% Employee Discount

Paid Time Off

Life, Medical and Dental Coverage

Development and Advancement Opportunities

Qualifications

• At least 2 years of experience in a customer-facing sales setting.
• Ability to engage customers and deliver an elevated experience.
• Resourceful in adapting to changes in a retail environment.

Responsibilities

• Coaching and motivating the team for excellent customer experience.
• Executing standards in hiring, customer service, and visual merchandising.
• Driving key performance indicators to maximize profitability.

Skills

Leadership

Customer Service

Team Coaching

Problem Analysis

Decision Making

Mathematical Skills

Job description

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Overview

You’re a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies. Your responsibilities will include all aspects of store management, including: execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations. It is all these activities together that will drive sales to maximize profit goals for your store, and lead you and your team to success.

Overview

You’re a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies. Your responsibilities will include all aspects of store management, including: execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations. It is all these activities together that will drive sales to maximize profit goals for your store, and lead you and your team to success.

Responsibilities

• Coaching and motivating your team to inspire top performance and an exceptional customer experience
• Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
• Execute plans to drive key performance indicators to maximize profitability
• Enhance brand loyalty by empowering team to create a natural and personable experience for customers
• Act as a partner between customers, sales associates, store leadership and corporate business partners
• Maintains a high level of customer focus and leads by example with clear and engaging communication
• Ensures visual directives and standards are maintained
• Passion for teaching associates product knowledge and how to apply their learnings to the customer experience
  
  

Qualifications

• Demonstrated leadership ability with at least 2 years of experience in a customer-facing sales setting
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability – including nights, weekends, and holidays
  
  

Benefits

• Rate of Pay: $58,045 / year ($1,116.25 / week)
• 30-50% Employee Discount
• Paid Time Off
• Life, Medical and Dental Coverage
• Development and Advancement Opportunities

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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