Store Manager

Smartlinks, Inc. - Verizon Authorized Retail; Howell (MI); On-site; USD 65,000 - 110,000; Full time

Benefits offered by this job

Employee discounts on Verizon products

Health, dental, and vision benefits

Paid time off

Leadership and sales training programs

Career growth opportunities

Job summary

Verizon Wireless is seeking a highly sales-driven Sales Manager to develop people, drive performance, and create a winning sales culture in a fast-paced retail environment.

The role focuses on coaching to maximize sales results, improve customer experiences, and build a high-performing team through real-time feedback and accountability.

Qualifications

• Experience in wireless, retail, or commission-based sales management.
• Proven track record of exceeding sales goals and developing teams.
• Strong coaching, leadership, and communication skills.
• Ability to observe behaviors and deliver developmental feedback.
• Experience managing performance metrics and accountability processes.
• Flexible availability including evenings, weekends, and holidays.
• High school diploma or equivalent; college degree preferred.

Responsibilities

• Lead all aspects of store operations with a strong focus on sales performance and customer experience.
• Drive achievement of store sales goals, KPIs, revenue targets, and operational metrics.
• Observe employee interactions and identify coaching opportunities to improve selling behaviors and customer engagement.
• Utilize active listening and real-time feedback to develop employee performance and strengthen selling techniques.
• Coach team members on prospecting, needs-based selling, objection handling, product positioning, and closing strategies.
• Conduct consistent one-on-one coaching sessions, role-playing exercises, and performance reviews.
• Foster a culture of accountability, motivation, and continuous improvement.
• Recruit, train, onboard, and retain top sales talent.
• Analyze sales reports, behavioral trends, and performance data to create actionable development plans.
• Lead by example through strong personal sales performance and customer interactions.
• Ensure exceptional customer service and resolution of escalated concerns.
• Maintain expert knowledge of Verizon products, promotions, pricing, and wireless technology.
• Oversee inventory, merchandising, compliance, and operational standards.

Skills

Coaching

Leadership

Communication

Active listening

Performance management

Customer experience focus

Observation skills

Education

High school diploma or equivalent

College degree preferred

Job description

Benefits:

• Dental insurance
• Employee discounts
• Health insurance
• Paid time off

Verizon Wireless Sales Manager

Sales Leadership | Coaching Excellence | Performance-Driven Culture

Position Overview:

We are seeking a highly sales-driven Verizon Wireless Sales Manager who is passionate about developing people, driving performance, and creating a winning sales culture. This role is ideal for a strong leader who can effectively observe, listen, and coach employee behaviors to maximize sales results, improve customer experiences, and build a high-performing team.

The ideal candidate thrives in a fast-paced retail environment, leads by example, and uses real-time coaching and accountability to inspire consistent achievement of sales goals and operational excellence.

Key Responsibilities:

• Lead all aspects of retail store operations with a strong focus on sales performance and customer experience
• Drive achievement of store sales goals, KPIs, revenue targets, and operational metrics
• Observe employee interactions and identify coaching opportunities to improve sales behaviors and customer engagement
• Utilize active listening and real-time feedback to develop employee performance and strengthen selling techniques
• Coach team members on prospecting, needs-based selling, objection handling, product positioning, and closing strategies
• Conduct consistent one-on-one coaching sessions, role-playing exercises, and performance reviews
• Foster a culture of accountability, motivation, and continuous improvement
• Recruit, train, onboard, and retain top sales talent
• Analyze sales reports, behavioral trends, and performance data to create actionable development plans
• Lead by example through strong personal sales performance and customer interactions
• Ensure exceptional customer service and resolution of escalated concerns
• Maintain expert knowledge of Verizon products, promotions, pricing, and wireless technology
• Oversee inventory, merchandising, compliance, and operational standards

Qualifications

• Previous wireless, retail, or commission-based sales management experience required
• Proven track record of exceeding sales goals and developing high-performing teams
• Strong coaching, leadership, and communication skills
• Ability to observe behaviors, identify performance gaps, and deliver effective developmental feedback
• Excellent listening skills with the ability to motivate and influence others
• Strong understanding of consultative and behavioral-based selling techniques
• Experience managing performance metrics and accountability processes
• Ability to multitask and lead in a fast-paced, results-driven environment
• Flexible availability, including evenings, weekends, and holidays
• High school diploma or equivalent required; college degree preferred

Desired Traits

• Highly competitive and results-oriented
• Passionate about coaching and employee development
• Strong leadership presence with a positive attitude
• Confident decision-maker with excellent problem-solving abilities
• Motivated by performance, team success, and operational excellence
• Professional, energetic, and adaptable
• Strong emotional intelligence and interpersonal skills

Compensation & Benefits

• Competitive base salary plus uncapped commission
• Paid leadership and sales training programs
• Career growth and advancement opportunities
• Employee discounts on Verizon products and services
• Health, dental, and vision benefits
• Paid time off and holiday pay

Why Join Us?

This is an opportunity to lead a dynamic sales team where coaching, development, and performance are the foundation of success. We are looking for a leader who can inspire greatness, build strong sales behaviors, and create a culture where employees thrive and results follow.

Hiring Tagline

"Lead with purpose, coach for growth, and drive a culture of winning performance."