Store Manager

Wireless Zone LLC; Howell (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Dental insurance

Employee discounts

Health insurance

Paid time off

Job summary

Verizon Wireless Sales Manager at Wireless Zone LLC leads a dynamic retail team to deliver exceptional customer experiences and robust sales results. You will coach, mentor, and develop associates, focusing on behavior-based selling, role-playing, and real-time feedback to drive performance across KPIs and revenue targets.

The role requires strong leadership, excellent communication, and a proven track record in wireless or retail sales management, with flexibility to work evenings, weekends,

Qualifications

• Previous wireless, retail, or commission-based sales management experience required.
• Proven track record of exceeding sales goals and developing high-performing teams.
• Strong coaching, leadership, and communication skills.
• Ability to observe behaviors, identify performance gaps, and deliver effective developmental feedback.
• Excellent listening skills with the ability to motivate and influence others.

Responsibilities

• Lead all aspects of retail store operations with a strong focus on sales performance and customer experience.
• Drive achievement of store sales goals, KPIs, revenue targets, and operational metrics.
• Observe employee interactions and identify coaching opportunities to improve sales behaviors and customer engagement.
• Utilize active listening and real-time feedback to develop employee performance and strengthen selling techniques.
• Coach team members on prospecting, needs-based selling, objection handling, product positioning, and closing strategies.
• Conduct consistent one-on-one coaching sessions, role-playing exercises, and performance reviews.
• Foster a culture of accountability, motivation, and continuous improvement.
• Recruit, train, onboard, and retain top sales talent.
• Analyze sales reports, behavioral trends, and performance data to create actionable development plans.
• Lead by example through strong personal sales performance and customer interactions.
• Ensure exceptional customer service and resolution of escalated concerns.
• Maintain expert knowledge of Verizon products, promotions, pricing, and wireless technology.
• Oversee inventory, merchandising, compliance, and operational standards.

Skills

Sales management

Sales leadership

Coaching

Communication

Education

High school diploma

College degree preferred

Job description

Verizon Wireless Sales Manager

Sales Leadership | Coaching Excellence | Performance-Driven Culture

Position Overview

We are seeking a highly sales-driven Verizon Wireless Sales Manager who is passionate about developing people, driving performance, and creating a winning sales culture. This role is ideal for a strong leader who can effectively observe, listen, and coach employee behaviors to maximize sales results, improve customer experiences, and build a high-performing team. The ideal candidate thrives in a fast-paced retail environment, leads by example, and uses real-time coaching and accountability to inspire consistent achievement of sales goals and operational excellence.

Benefits

• Dental insurance
• Employee discounts
• Health insurance
• Paid time off

Key Responsibilities

• Lead all aspects of retail store operations with a strong focus on sales performance and customer experience
• Drive achievement of store sales goals, KPIs, revenue targets, and operational metrics
• Observe employee interactions and identify coaching opportunities to improve sales behaviors and customer engagement
• Utilize active listening and real-time feedback to develop employee performance and strengthen selling techniques
• Coach team members on prospecting, needs-based selling, objection handling, product positioning, and closing strategies
• Conduct consistent one-on-one coaching sessions, role-playing exercises, and performance reviews
• Foster a culture of accountability, motivation, and continuous improvement
• Recruit, train, onboard, and retain top sales talent
• Analyze sales reports, behavioral trends, and performance data to create actionable development plans
• Lead by example through strong personal sales performance and customer interactions
• Ensure exceptional customer service and resolution of escalated concerns
• Maintain expert knowledge of Verizon products, promotions, pricing, and wireless technology
• Oversee inventory, merchandising, compliance, and operational standards

Qualifications

• Previous wireless, retail, or commission-based sales management experience required
• Proven track record of exceeding sales goals and developing high-performing teams
• Strong coaching, leadership, and communication skills
• Ability to observe behaviors, identify performance gaps, and deliver effective developmental feedback
• Excellent listening skills with the ability to motivate and influence others
• Strong understanding of consultative and behavioral-based selling techniques
• Experience managing performance metrics and accountability processes
• Ability to multitask and lead in a fast-paced, results-driven environment
• Flexible availability, including evenings, weekends, and holidays
• High school diploma or equivalent required; college degree preferred

Desired Traits

• Highly competitive and results-oriented
• Passionate about coaching and employee development
• Strong leadership presence with a positive attitude
• Confident decision-maker with excellent problem-solving abilities
• Motivated by performance, team success, and operational excellence
• Professional, energetic, and adaptable
• Strong emotional intelligence and interpersonal skills

Compensation & Benefits

• Competitive base salary plus uncapped commission
• Paid leadership and sales training programs
• Career growth and advancement opportunities
• Employee discounts on Verizon products and services
• Health, dental, and vision benefits
• Paid time off and holiday pay

Why Join Us?

This is an opportunity to lead a dynamic sales team where coaching, development, and performance are the foundation of success. We are looking for a leader who can inspire greatness, build strong sales behaviors, and create a culture where employees thrive and results follow.

Hiring Tagline

“Lead with purpose, coach for growth, and drive a culture of winning performance.”