Store Manager

Smartlinks, Inc. - Verizon Authorized Retail; Hartland Township (MI); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Dental insurance

Employee discounts

Health insurance

Paid time off

Job summary

Smartlinks, Inc. - Verizon Authorized Retail in the United States seeks a highly sales-driven Verizon Wireless Sales Manager who develops people, drives performance, and creates a winning sales culture.

This leader coaches behaviors to maximize sales results, customer experiences, and team performance in a fast-paced retail setting. The ideal candidate thrives in retail, leads by example, and uses real-time coaching to achieve sales goals and operational excellence.

Qualifications

• Previous wireless, retail, or commission-based sales management experience.
• Proven track record of exceeding sales goals and developing high-performing teams.
• Strong coaching, leadership, and communication skills.
• Ability to observe behaviors, identify performance gaps, and deliver effective developmental feedback.
• Excellent listening skills with the ability to motivate and influence others.
• Strong understanding of consultative and behavioral-based selling techniques.
• Experience managing performance metrics and accountability processes.

Responsibilities

• Lead all aspects of retail store operations with a strong focus on sales performance and customer experience.
• Drive achievement of store sales goals, KPIs, revenue targets, and operational metrics.
• Observe employee interactions and identify coaching opportunities to improve sales behaviors and customer engagement.
• Utilize active listening and real-time feedback to develop employee performance and strengthen selling techniques.
• Coach team members on prospecting, needs-based selling, objection handling, product positioning, and closing strategies.
• Conduct consistent one-on-one coaching sessions, role-playing exercises, and performance reviews.
• Foster a culture of accountability, motivation, and continuous improvement.
• Recruit, train, onboard, and retain top sales talent.
• Analyze sales reports, behavioral trends, and performance data to create actionable development plans.
• Lead by example through strong personal sales performance and customer interactions.
• Ensure exceptional customer service and resolution of escalated concerns.
• Maintain expert knowledge of Verizon products, promotions, pricing, and wireless technology.
• Oversee inventory, merchandising, compliance, and operational standards.

Skills

Coaching

Leadership

Communication skills

Observational coaching

Education

High school diploma or equivalent

Job description

Benefits:

Dental insurance

Employee discounts

Health insurance

Paid time off

Verizon Wireless Sales Manager

Sales Leadership | Coaching Excellence | Performance-Driven Culture

Position Overview

We are seeking a highly sales-driven Verizon Wireless Sales Manager who is passionate about developing people, driving performance, and creating a winning sales culture. This role is ideal for a strong leader who can effectively observe, listen, and coach employee behaviors to maximize sales results, improve customer experiences, and build a high-performing team.

The ideal candidate thrives in a fast-paced retail environment, leads by example, and uses real-time coaching and accountability to inspire consistent achievement of sales goals and operational excellence.

Key Responsibilities

Lead all aspects of retail store operations with a strong focus on sales performance and customer experience

Drive achievement of store sales goals, KPIs, revenue targets, and operational metrics

Observe employee interactions and identify coaching opportunities to improve sales behaviors and customer engagement

Utilize active listening and real-time feedback to develop employee performance and strengthen selling techniques

Coach team members on prospecting, needs-based selling, objection handling, product positioning, and closing strategies

Conduct consistent one-on-one coaching sessions, role-playing exercises, and performance reviews

Foster a culture of accountability, motivation, and continuous improvement

Recruit, train, onboard, and retain top sales talent

Analyze sales reports, behavioral trends, and performance data to create actionable development plans

Lead by example through strong personal sales performance and customer interactions

Ensure exceptional customer service and resolution of escalated concerns

Maintain expert knowledge of Verizon products, promotions, pricing, and wireless technology

Oversee inventory, merchandising, compliance, and operational standards

Qualifications

Previous wireless, retail, or commission-based sales management experience required

Proven track record of exceeding sales goals and developing high-performing teams

Strong coaching, leadership, and communication skills

Ability to observe behaviors, identify performance gaps, and deliver effective developmental feedback

Excellent listening skills with the ability to motivate and influence others

Strong understanding of consultative and behavioral-based selling techniques

Experience managing performance metrics and accountability processes

Ability to multitask and lead in a fast-paced, results-driven environment

Flexible availability, including evenings, weekends, and holidays

High school diploma or equivalent required; college degree preferred

Desired Traits

Highly competitive and results-oriented

Passionate about coaching and employee development

Strong leadership presence with a positive attitude

Confident decision-maker with excellent problem-solving abilities

Motivated by performance, team success, and operational excellence

Professional, energetic, and adaptable

Strong emotional intelligence and interpersonal skills

Compensation & Benefits

Competitive base salary plus uncapped commission

Paid leadership and sales training programs

Career growth and advancement opportunities

Employee discounts on Verizon products and services

Health, dental, and vision benefits

Paid time off and holiday pay

Why Join Us?

This is an opportunity to lead a dynamic sales team where coaching, development, and performance are the foundation of success. We are looking for a leader who can inspire greatness, build strong sales behaviors, and create a culture where employees thrive and results follow.

Hiring Tagline

“Lead with purpose, coach for growth, and drive a culture of winning performance.”