Store Manager

Shoe Show Inc.; Hanover (MD); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

LTD

PTO/PT-Sick

Employee Discounts

401(k) with company match

Financial planning tool

Job summary

SHOE SHOW, INC. is seeking an experienced Store Manager for our Hanover, MD location. The role leads a team to deliver exceptional customer service, drive sales, and maintain store operations including scheduling, inventory control, and visual standards.

You will recruit and develop top talent, set performance expectations, and ensure profitability through effective leadership and compliance with company directives. Travel up to 25% may be required.

Qualifications

• Minimum 1 year of supervisory experience in retail.
• Retail experience required.
• Detail-oriented with strong organizational skills.
• Passion for excellent customer service.
• Able to operate company computer systems.
• Availability for varied hours including weekends.

Responsibilities

• Recruit, hire, develop and retain store management and sales talent.
• Train staff on product knowledge, customer service and store operations.
• Create monthly schedules to ensure balanced coverage and business needs.
• Oversee merchandise processing, stockroom standards and floor execution.
• Lead company strategies, promotions and inventories; may travel up to 25%.

Skills

Management experience

Retail experience

Detail-oriented

Customer service

Computer skills

Weekend availability

Job description

ARUNDEL MILLS MALL
7000 ARUNDEL MILLS CIRCLE SUITE 528
HANOVER, MD 21076

Shift and Schedule

Benefits, if eligible

Medical Dental Vision LTD STD PTO/PT-Sick Employee Discounts 401 (k) with company match Truist Momentum Financial Planning Tool

SHOE SHOW, INC., the country's largest privately held footwear retailer in business for 66 years with nearly 1,000 stores in 47 states, is seeking an experienced Store Manager to join our team. This position is available at SHOE DEPT. ENCORE #1798 located in HANOVER, MD.

What You Should Know

Store Manager's leadership and guidance to their team creates a positive environment focused on customer service, maximum productivity, profitability, and sales generation. Store Managers must be able to perform the functions of a company Assistant Manager.The Store Manager motivates their team by setting a positive example and always demonstrating the highest standards of customer service and behavior expectations. They create an overall store atmosphere that develops positive relationships and a team environment. They establish and maintain SHOE SHOW, INC's standard of customer service by acting with a "Customer Comes First" attitude. The Manager delivers clear expectations and holds the store team accountable in achieving all brand, performance, and behavior standards. Pay rate is $25.00/hour.

What You Will Do

The Store Manager recruits, hires, develops, and retains top management and sales talent. Training from the Store Manager includes, but is not limited to product knowledge, customer service, and store operations- constantly setting key performance indicator goals, measuring performance, and providing feedback to all levels of the store team.To ensure adequate sales floor coverage, the Store Manager creates a monthly schedule, ensuring that all shifts have a balanced staff with the ability to cover all business and operational needs. The Store Manager oversees the execution of merchandise processing and flow to floor maintaining exceptional stock room standards of efficiency and organization. They will direct and implement all SHOE SHOW, INC. strategies, promotions, and directives in a timely manner. Bi-annual inventories are also led by the Store Manager.They will perform additional duties as required including up to 25% travel as needed.

Qualifications

• One year prior management/supervisory skills required.
• One year retail experience required.
• Must be detail-oriented with strong organizational skills.
• Must have a passion for excellent customer service.
• Must be able to operate company computer systems.
• Must be available various hours, including AM/PM and weekends.