Store Manager

Firestone Complete Auto Care; Greensboro (NC); On-site; USD 54,000 - 100,000; Full time

Job summary

A leading company in the automotive service industry is seeking a Store Manager to oversee store operations, drive sales, and ensure customer satisfaction. The ideal candidate will have a strong background in retail management and excellent communication skills. This role offers competitive pay and numerous benefits, including medical coverage and professional development opportunities.

Benefits

Medical, Dental, and Vision coverage from day 1

Paid vacations and holidays

On-the-job training and ASE certifications

Flexible schedules

401(k) match

On-demand pay program

Professional development resources

Community involvement initiatives

Supportive onboarding and mentorship

Qualifications

• Proven success in retail sales management.
• Ability to manage inventory, scheduling, and merchandising displays.

Responsibilities

• Responsible for all aspects of store operations.
• Drive store sales & promotions.
• Participate in paid training to stay current with industry developments.

Skills

Problem-solving

Customer assistance

Communication

Negotiation

Conflict resolution

Education

High School Diploma or equivalent

Two-year college degree or equivalent

Job description

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Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works. With locations across North America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations offers a strong platform for career growth.

We value diversity and support our teammates through competitive pay, formal training, performance incentives, paid vacations and holidays, healthcare packages, and a 401k plan.

Our culture champions bringing your whole self to work, embracing diverse perspectives to serve our communities better. We seek bold, innovative, and dedicated individuals to join our team.

Job Category

Retail

Position Summary

Responsible for all aspects of store operations, including hiring, coaching, merchandising, advertising, and promoting products and services.

Pay Range: $54,150.00 - $99,750.00

Responsibilities

1. Customer service.
2. Drive store sales & promotions.
3. Build customer satisfaction & loyalty to benefit teammates, customers, and the company.
4. Understand alternative tire sourcing and competitors.
5. Track and meet payroll, budgets, and store goals.
6. Maintain current records and financial information.
7. Manage, schedule, and assign staff based on skills.
8. Participate in paid training to stay current with industry developments.
9. Follow up with customers for feedback and satisfaction.
10. Perform other duties as assigned.

Minimum Qualifications

• High School Diploma or equivalent.
• Proven success in retail sales management.
• Problem-solving skills related to customer complaints.
• Ability to manage inventory, scheduling, and merchandising displays.
• Customer assistance skills for sales and complaints.
• Excellent communication skills.
• Negotiation and conflict resolution skills.
• Valid automobile driver’s license and ability to operate company vehicles.

Preferred Qualifications

• Two-year college degree or equivalent.

Benefits

• Medical, Dental, and Vision coverage from day 1.
• Paid vacations and holidays.
• On-the-job training and ASE certifications.
• Flexible schedules.
• 401(k) match.
• On-demand pay program.

Our Values and Additional Perks

• Professional development resources.
• Community involvement initiatives.
• Focus on integrity and teamwork.
• Supportive onboarding and mentorship.
• CSR activities.
• Inclusive, global work environment.

Bridgestone is proud to be an Equal Employment Opportunity employer. Employment eligibility verification (Form I-9) required at start of employment.