Store Manager

Total Wine & More; Greensboro (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid time off

Generous store discounts

Comprehensive health care plans

401k

College tuition assistance

Job summary

A leading retail beverage company in Greensboro, NC is hiring a Store Manager to oversee operations and drive sales. The ideal candidate will have 4-6 years of retail management experience, including team leadership, customer service, and financial management skills. This role offers various benefits through the Total Rewards program. Candidates must be 21 years or older and able to lift 50 lbs. This is an exempt position with flexible scheduling demands.

Qualifications

• 4-6 years of work experience, with 5+ years in a managerial role in retail.
• Experience leading and developing a sales-focused team, preferably in big box retail.
• Ability to manage financial performance.
• Experience managing overall financial performance.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Drive sales and deliver against key performance metrics.
• Recruit, train, and manage store team.
• Ensure compliance with laws related to alcohol sales.
• Deliver outstanding customer service by leading by example and resolving customer issues.
• Maintain vendor relationships to support store and inventory objectives.
• Ensure adherence to laws and regulations related to alcohol sales and maintain a safe store environment.

Skills

Sales management

Team leadership

Customer service

Team development

Budgeting / financial management

Education

Bachelor's Degree in business administration or related field

Tools

Point-of-sale systems

Inventory management software

Job description

As Store Manager, you will grow the company brand by delivering best-in-class service and bringing to life a distinctive world of adult beverages and more for our customers. You will manage store operations and create a sales and service culture to expand our customer base and maximize profitability. Internally, you will be referred to as Store Manager and report to the District Manager.

Store Manager Responsibilities

• Drive sales and deliver against key performance metrics (KPMs).
• Recruit, train, and manage store team, including ongoing development and disciplinary action.
• Manage day-to-day operations, including payroll, inventory, merchandising and shrink.
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
• Maintain vendor relationships to support store and inventory objectives.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.

Store Manager Qualifications

• Bachelor's Degree business administration or related field preferred
• 4-6 years of work experience, 5+ years of proven experience in a managerial or supervisory role in a retail setting.
• Experience leading, developing and motivating a sales-focused team, big box experience preferred.
• Experience managing overall financial performance.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Physical Requirements (with or without accommodations)

• Must be 21 years of age or older
• Walk, bend down repeatedly, and be on feet for 8-10 hours a day
• Climb ladders and lift 50 lbs. overhead and repeatedly

Crafted for You

We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company’s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program including paid time off, generous store discounts, comprehensive health care plans including medical, prescription, dental and vision, 401k, college tuition assistance & more!

This is an exempt position, and compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. We consider several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by our company. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. We make reasonable accommodations during all aspects of the employment process, including during the interview process. Our company is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above.