Store Sales Manager

Total Wine & More; Claymont (DE); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health and wellbeing resources

Total Rewards program

Equal opportunity employer

Job summary

Total Wine & More is seeking an Assistant Store Manager in Claymont, DE, to lead store operations and grow the brand through exceptional customer service.

In this role, you will drive sales, manage staff training, and ensure compliance with alcohol regulations. Ideal candidates will have a strong background in retail management and experience in coaching teams. We invest in our team's success with excellent benefits and support programs.

Qualifications

• 1-3 years of work experience, preferably in a managerial role in retail.
• Experience in leading and motivating a sales-focused team.
• Ability to work flexible hours including weekends.

Responsibilities

• Drive sales and meet key performance metrics.
• Recruit, train, and lead store team.
• Support day-to-day operations including payroll and inventory.
• Deliver outstanding customer service.
• Maintain vendor relationships.
• Ensure compliance with laws regarding alcohol sales.

Skills

Sales leadership

Customer service

Team development

Inventory management

Education

Bachelor’s degree in business administration or related field

Tools

Point-of-sale systems

Inventory management software

Job description

As an Assistant Store Manager, you will grow the company brand by delivering best-in-class service and bringing to life a distinctive world of adult beverages and more for our customers. Internally you will be referred to as Assistant Manager and report to the Store Manager, you will support store operations and help build a sales and service culture to expand our customer base and maximize profitability.

You Will:

• Drive sales and deliver against key performance metrics (KPMs).
• Assist in recruiting, training, and leading store team, including ongoing development to enhance product knowledge and sales skills.
• Support day-to-day operations, including payroll, inventory, merchandising and shrink.
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
• Help maintain vendor relationships to support store and inventory objectives.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Perform other duties as assigned.

What We’re Looking For:

• Bachelor’s degree in business administration or related field preferred or equivalent experience.
• 1-3 years of work experience, 2+ years of proven experience in a managerial or supervisory role in a retail setting.
• Experience leading, motivating, and developing a sales-focused team.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Physical Requirements (With or Without Accommodations):

• Must be 21 years of age or older.
• Walk, bend down repeatedly, and be on feet for 8-10 hours a day.
• Climb ladders and lift 50 lbs. overhead and repeatedly.

Grow With Us

We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company’s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program. To view our full career page, visit https://careers.totalwine.com/

Total Wine & More considers several factors when establishing compensation. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Estimated salaries determined by third parties have not been validated by Total Wine & More.

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above.