Store Manager

Tractor Supply Company; Fremont (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in retail is seeking a Manager Trainee to develop skills for a Store Manager position. Responsibilities include delivering exceptional customer service, managing inventory, and leading a team. Candidates should have a high school diploma and relevant experience in retail or related fields. This role offers opportunities for growth and advancement within the company.

Benefits

Health insurance

Life insurance

Disability insurance

Paid parental leave

Tuition reimbursement

Family planning resources

Qualifications

• Experience in retail, farming, ranching, pet/equine, or welding preferred.
• Must be at least 18 years old and possess a valid driver’s license.
• Supervisory experience is a plus.

Responsibilities

• Recruit, hire, develop, evaluate, and retain team members.
• Deliver Legendary Customer Service through GURA.
• Manage daily merchandise flow and ensure inventory controls.

Skills

Customer Service

Team Management

Problem Solving

Education

High school diploma

Bachelor’s degree in Agricultural Science, Business, or related field

Tools

POS systems

Job description

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The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink.

Do you love the life out here and want to share it with others? At Tractor Supply, we strive to make the life out here a little better each day for our neighbors and our teams.

Essential Duties and Responsibilities (Min 5%)

As a Manager Trainee, you will observe and learn the following duties and skills required for a Store Manager role:

• Recruit, hire, develop, evaluate, discipline, and retain efficient team members.
• Deliver Legendary Customer Service through GURA:
  • Greet the Customer.
  • Uncover Customer Needs & Wants.
  • Recommend Product Solutions.
  • Ask to Add Value & Appreciate the Customer.
• Create a welcoming environment and foster diversity, equity, and inclusion in the store. Ensure team members reflect the communities served and promote an engaging experience for both team members and customers.
• Schedule, organize, and plan daily activities for team members to ensure efficient store operations.
• Lead team members to ensure a Legendary shopping experience that differentiates from competitors.
• Communicate company processes, policies, and directives to team members. Evaluate processes for effectiveness and coordinate with District or Regional Managers to address issues.
• Create a positive work environment through promotions, recognition, and empowerment.
• Handle problem solving and conflict resolution for team members and customers.
• Learn sales and profit management, with accountability for achieving top and bottom-line results.
• Promote a safe and productive work environment.
• Manage daily merchandise flow to ensure adequate stock and inventory controls.
• Organize merchandise resets according to company standards.
• Implement and sustain merchandise presentation standards.
• Evaluate the competitive environment and collaborate with Operations and Merchandising teams to ensure quality and performance.
• PAPERWORK:
  • Train on processing invoices, schedules, product orders, returns, and POs reports.
  • Train on sales forecasting, payroll analysis, and budget review.
  • Document team member evaluations and corrective actions.
• INVENTORY:
  • Manage periodic price changes.
  • Communicate inventory needs to buyers and distribution centers.
  • Collaborate with supply chain management to resolve inventory issues.
• SPECIAL PROJECTS:
  • Coordinate and conduct sales events.
  • Assist District Managers and other Store Managers with district issues and operational support.
  • Engage in community involvement.
• TEAM MEMBER RELATIONS:
  • Reinforce the mission and values of Tractor Supply.
  • Address team member issues, working with HR when needed.
  • Assess and develop team members for advancement.
• BUDGET/AUDITING:
  • Assist with budgeting and sales forecasting.
  • Audit store processes.

Required Qualifications

Experience in retail, farming, ranching, pet/equine, or welding is preferred. Supervisory experience is a plus. Must be at least 18 years old and possess a valid driver’s license.

Education: High school diploma; Bachelor’s degree in Agricultural Science, Business, or related field preferred. Equivalent education and experience will be considered.

Preferred Knowledge, Skills, or Abilities

• Valid driver’s license if driving for company business.
• Proficiency with POS systems and merchandise processing.
• Ability to read, write, and accurately complete documentation.
• Access to all store areas including sales floor, stock, and register.
• Operate store equipment such as dollies, hand-trucks, forklifts, computers, and cash registers.
• Lift and transfer merchandise weighing up to 50 lbs.
• Work varied hours, including nights, weekends, and peak seasons.
• Minimum of 52 hours per week.
• Stand and walk for extended periods.
• Travel to other store locations and company events.

Working Conditions

• Normal office environment.

Physical Requirements

• Standing, walking, reaching overhead, driving, and lifting up to 50 lbs.

Disclaimer

This overview is not exhaustive. All duties should be performed as assigned by the supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are our success drivers. We offer comprehensive benefits including health, life, disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

Already a Team Member?

Apply or refer a friend through our internal portal.

Our mission and values guide our culture and decisions. We are committed to supporting our Team Members’ growth and well-being.

Our Team Members are our top priority. Your opportunity is out here at Tractor Supply and Petsense.

Nearest Major Market: Toledo
Nearest Secondary Market: Cleveland