Store Manager

American Signature Inc.; Frederick (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

American Signature Inc. seeks a Store Manager in Frederick, MD to oversee store profitability and team development. With over 70 years in the business, this leadership role demands strategic thinking, effective coaching for staff, and a commitment to customer experience. A degree and 3+ years of retail experience required, alongside a proactive approach to change management and problem-solving.

Benefits

Generous quarterly bonus structure

Comprehensive medical, dental, and vision benefits

Employee discounts at affiliate brands

Growth opportunities

Qualifications

• 3+ years of retail leadership experience.
• Ability to prioritize and adapt in fast-paced environment.
• Proven experience in attracting and developing talent.

Responsibilities

• Owns store P&L and drives income goals.
• Leads team by providing direction and development.
• Ensures operational excellence and high-performance culture.

Skills

Prioritization

Strategic Development

Servant Leadership

Change Management

Coaching

Education

Bachelor’s degree or equivalent

Tools

Business related technology systems

Job description

Store Manager

At American Signature Inc., we believe everyone has the right to a well-furnished life. Since 1948, we have been helping families fill their homes with furniture they love. Our company includes more than 125 family-owned and operated stores. As a Store Manager, you are a part of this family and critical to our success. This person is responsible for overall profitability, people development, standards/operations, and customer experience in their store. Most importantly, this person will be a leader and coach, a champion of our culture and values. The Store Manager reports directly to the Market Leader.

Why you’ll want to join our team:
• Generous quarterly bonus structure aligned with sales
• Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years
• Comprehensive medical, dental, and vision benefits & 401K plan
• Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses.
• Employee discounts at our affiliate brands which include– Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters

What your day will look like:
• Owns store P&L, driving income goals through managing sales and expenses
• Leads the team by providing leadership, direction, and continued development
• Hires, trains, and retains the highest quality team members who exhibit our values
• Ensures the highest level of merchandise experience through execution of the company blueprint and brand standards to keep a clean, well merchandised store
• Ensures all lineup changes and sell thru strategies are executed
• Ensures the delivery of maniacal customer service through setting clear expectations and enforcing accountability in the store
• Ensures the use of world class processes in the store
• Drives high performance culture, focused on the results of a highly functioning team
• Develops others through hands on coaching
• Ensures a deep talent bench by developing internal talent and attracting external talent
• Works with the Sales Manager to ensure sales training and materials are utilized to keep the team educated on product knowledge, selling skills and operational efficiencies
• Trains the team and maintains standards in the areas of cycle counts, accounting, and merchandising procedures
• Works with the Assistant Manager to ensure operational excellence through a best-in-class home delivery process
• Leads change efforts within the store, conforming to shifting demands and timelines
• Meets store visit expectations set by the Market Leader

What will help you succeed:
• Bachelor’s degree or equivalent combination of education and experience
• 3+ years of retail leadership experience
• Ability to effectively prioritize and adapt in a fast-paced sales environment
• Proven experience in strategic and organizational development, including the ability to attract, develop and retain best in class talent
• Proficient using business related technology systems
• Track record of servant leadership; serving others and putting team goals first
• Owners’ mindset: takes ownership over everything within scope of responsibility while empowering others to do the same
• Proactive approach; identifies and solves problems
• Experience managing change in large and complex environments
• Ability to break down complex ideas and communicate them in simple and easy to understand ways
• Demonstrated ability to coach and develop others to higher levels of performance
• Demonstrated ability to drive results in a leadership role
• Desire to continuously improve