Store Manager

Shoe Show Inc.

Franklin (VA)

On-site

USD 42,000 - 52,000

Full time

2 days ago
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Benefits offered by this job

Medical
Dental
Vision
401(k)
Merchandise discounts
Paid time off
Sick pay
STD

Job summary

SHOE SHOW, INC. in Franklin, VA is seeking an experienced Store Manager to lead our store team. You will drive customer service excellence, maximize productivity and profitability, and generate sales while upholding the company's high standards of behavior and service.

You will recruit, hire, develop, and retain top talent; create monthly schedules; oversee merchandise flow and stockroom organization; implement store strategies and promotions; lead inventories, and travel up to 25% as needed.

Qualifications

  • One year sales experience required.
  • One to Two years' prior supervisory experience preferred with a proven track record of driving results and people development.
  • Minimum of 25% travel required.

Responsibilities

  • Recruit, hire, develop, and retain top management and sales talent.
  • Provide training on product knowledge, customer service, and store operations; set KPI goals and measure performance.
  • Create a monthly schedule to ensure balanced shifts for business needs.
  • Oversee merchandise processing and floor flow; maintain stock room standards.
  • Direct and implement SHOE SHOW, INC.'s strategies, promotions, and directives.
  • Lead bi-annual inventories.
  • Travel up to 25% as needed.

Skills

Leadership
Customer service
People development
Sales
Team management

Job description

Medical Dental Vision LTD STD 401(k) with Company Match Merchandise discounts Paid-Time-Off Sick Pay

SHOE SHOW, INC., the country's largest privately held footwear retailer in business for 66 years with nearly 1,000 stores in 47 states, is seeking an experienced Store Manager to join our team. This position is available at SHOE SHOW #88 located in Franklin, VA. Local candidates are encouraged to apply!

What You Should Know

Store Manager's leadership and guidance to their team creates a positive environment focused on customer service, maximum productivity, profitability, and sales generation. Store Managers must be able to perform the functions of a company Assistant Manager.The Store Manager motivates their team by setting a positive example and always demonstrating the highest standards of customer service and behavior expectations. They create an overall store atmosphere that develops positive relationships and a team environment. They establish and maintain SHOE SHOW, INC's standard of customer service by acting with a "Customer Comes First" attitude. The Manager delivers clear expectations and holds the store team accountable in achieving all brand, performance, and behavior standards.

What You Will Do

The Store Manager recruits, hires, develops, and retains top management and sales talent. Training from the Store Manager includes, but is not limited to product knowledge, customer service, and store operations- constantly setting key performance indicator goals, measuring performance, and providing feedback to all levels of the store team.To ensure adequate sales floor coverage, the Store Manager creates a monthly schedule, ensuring that all shifts have a balanced staff with the ability to cover all business and operational needs. The Store Manager oversees the execution of merchandise processing and flow to floor maintaining exceptional stock room standards of efficiency and organization. They will direct and implement all SHOE SHOW, INC. strategies, promotions, and directives in a timely manner. Bi-annual inventories are also led by the Store Manager.They will perform additional duties as required including up to 25% travel as needed.

Qualifications
  • One year sales experience required.
  • One to Two years' prior supervisory experience preferred with a proven track record of driving results and people development.
  • Minimum of 25% travel required.
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