Store Manager

Great Plains Kubota; Duncan (OK); On-site; USD 68,000 - 83,000; Full time

Job summary

Great Plains Kubota in Duncan, OK seeks an experienced Store Manager to oversee daily operations, sales, inventory and customer service at our agriculture dealership. The role emphasizes leadership, profitability and customer focus to drive growth.

Responsibilities include leading a multi-department team, implementing sales strategies and ensuring service quality. The candidate should have strong communication skills and knowledge of dealership processes, with a focus on community engagement and

Qualifications

• Excellent communication skills, verbal and written, with customers and teams.
• Proficient in CRM systems and MS Office.
• Experience in dealership operations or retail/service environment is a plus.
• Knowledge of wholegoods inventory management is helpful.

Responsibilities

• Develop and execute sales strategies to meet revenue targets.
• Lead and train a sales and service team for high performance.
• Ensure exceptional customer service and satisfaction.
• Oversee inventory, after-sales support, and rental coordination.

Skills

Communication

CRM systems

MS Office

Customer service

Education

High school diploma

Tools

CRM systems

MS Office

Job description

Job Details: Level: Management, Job Location: Duncan - Duncan, OK 73533, Position Type: Full Time, Salary Range: $75,000.00 Base+Commission/year, Job Shift: Monday to Friday - Saturdays As Needed, Job Category: Management, Great Plains Kubota is a family owned and operated and we are passionate about serving our employees and our customers.

We are seeking an experienced and driven Store Manager to lead operations at our Agriculture dealership. The ideal candidate will be responsible for managing daily store operations, sales, inventory, and customer service, while ensuring profitability and efficiency.

The primary duties of a Store Manager are to oversee the operations of the assigned dealership and ensure exceptional customer service, drive sales growth, coordinate the service and repair operations, manage inventory and oversee rentals. This is a key leadership role that requires strong business acumen, excellent communication skills and a passion for the agriculture industry. The essential job functions include, but are not limited to the responsibilities listed below.

• Develop and execute sales strategies to achieve revenue targets and increase market share
• Lead the sales team, providing guidance, motivation and training to ensure high performance
• Build and maintain strong customer relationships, addressing inquiries, resolving issues, and ensuring customer satisfaction
• Recruit, train and mentor a team of leaders in multiple departments
• Implement quality control procedures to ensure work meets industry standards and customer expectations
• Resolve escalated service issues and provide technical assistance when needed
• Monitor parts sales and profitability, identifying opportunities for growth and cost optimization
• Set performance goals, conduct regular evaluations and provide constructive feedback
• Foster a positive and collaborative work environment, promoting teamwork and professional growth
• Encourage continuous learning and stay updated with market and industry trends
• Become involved in the local community, creating a space for GP to become the local dealer of choice
• Driving a customer first environment amongst team members and store culture

Qualifications:

• High school diploma or equivalent; additional education or training in business administration or related field is a plus.
• Excellent communication skills, both verbal and written, with the ability to interact effectively with customers and internal teams.
• Proficient computer skills, including experience with database management, MS Office applications, and CRM systems.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong organizational and problem-solving skills.
• Knowledge of dealership operations, including sales processes, marketing campaigns, and customer service best practices, is advantageous.
• Familiarity with wholegoods inventory management is a plus.