Store Manager

ADP, Inc.; Chicago (IL); On-site; USD 52,000 - 76,000; Full time

Job summary

The Whitaker Group in Chicago, IL is seeking a Retail Store Manager to provide excellent customer service and meet sales quotas. You will identify client needs, present products and services, and recommend solutions to ensure customer satisfaction and store profitability.

Responsibilities include supervising staff, developing holiday schedules, promoting product lines, managing inventory and costs, and maintaining a clean store environment. Strong communication and leadership are essential.

Qualifications

• Supervise and train employees to deliver excellent customer service
• Develop employee schedules around promotions and holidays
• Promote products and services to meet sales goals
• Maintain inventory levels and coordinate with suppliers
• Hire and train staff to ensure outstanding service
• Demonstrate strong sales and communication skills

Responsibilities

• Supervise, train and assist employees in customer service, store maintenance and product promotions
• Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles
• Seek ways to better promote the store, the product line and service within the store
• Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers
• Implement cross-training of employees and Assistant Managers to maintain productivity at all times
• Manage all controllable costs with a view to maintaining profitability
• Ensure the store remains clean and presentable at all times
• Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service
• Proactive in-store planning skills
• Self-motivated leadership
• Interpersonal communication skills
• Strong sales abilities
• Ability to operate basic business software programs

Skills

Sales

Interpersonal communication

Leadership

Software proficiency

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Store Manager

Chicago, IL, US

We are looking for a Retail Store Manager to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

RESPONSIBILITIES

• Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions
• Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.
• Seek ways to better promote the store, the product line and service within the store.
• Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
• Implement cross-training of employees and Assistant Managers to maintain productivity at all times.
• Manage all controllable costs with a view to maintaining profitability.
• Ensure the store remains clean and presentable at all times.
• Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.
• Proactive in-store planning skills
• Self-motivated leadership
• Interpersonal communication skills
• Strong sales abilities
• Ability to operate basic business software programs

The Whitaker Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.