Store Manager

Coffee Roots TN LLC; Chattanooga (TN); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Competitive salary (40k-45k) with bi‑w

3% yearly raise

Health benefits

Paid time off

Free drink on shift

Leadership training

Job summary

Scooter’s Coffee in Chattanooga, TN is looking for an Amazing Store Manager to lead a team of baristas and provide outstanding service to the community. The role focuses on staffing, sales, and operations with a high-energy leadership style and adherence to brand standards.

The Store Manager will hire, train, and develop staff, schedule shifts, manage cash handling and daily reports, and drive store profitability while maintaining safety and quality.

Qualifications

• 2+ years of supervisory (management) experience in a restaurant or retail environment.
• Strong communication and interpersonal skills.
• Ability to lead, coach and develop staff.

Responsibilities

• Staffing, sales, and operations management for the location.
• Lead a friendly, service-oriented team and set a high-energy pace.
• Interview, hire, train, and develop staff to company standards.
• Manage schedules, performance feedback, and discipline as needed.
• Contribute to store profitability by increasing sales and controlling costs.
• Maintain store appearance, safety, and equipment standards.

Skills

Leadership

Communication

People passion

Energetic work style

Team oriented

Problem solving

Customer focus

Job description

Are you an Amazing Leader? We want YOU!

Scooter’s Coffee in Chattanooga,TN is looking for an Amazing Store Manager to lead a team of baristas to provide amazing service to our community!

With over 900 locations nationwide, Scooter’s Coffee is a fast-growing brand in the coffee industry. Our motto is Amazing People, Amazing Drinks, Amazingly fast! We pride ourselves in creating a culture that is constantly adding value and developing the members of our teams. We are passionate about coffee and are looking for a strong leader with an Amazing personality to grow with our company.

A qualifiedstore managerwould enjoy the following job perks:

• Competitive salary paid bi-weekly ($40,000-$45,000) + 3% yearly raise
• Performance bonuses & health benefits
• Paid time off
• Fun & productive work environment
• One FREE specialty drink on-shift.
• Ongoing Leadership training

DESCRIPTION

The Store Manager is responsible for all staffing, sales, and operations in a Scooter’s Coffee location. This role builds and leads a friendly, service-oriented barista team, sets a high-energy work pace, drives sales, increases profit, and demonstrates an engaged management style. The Store Manager exemplifies Scooter’s Coffee core values.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Ensure consistent and quality customer experience through proper staffing, execution of brand beverage recipes and techniques, and fostering the Scooter’s “Amazing” customer service experience
• Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment
• Interview, hire, train, and develop staff to demonstrate all company standards in customer experience and operations
• Provide ongoing performance feedback and development for staff members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance
• Maintain accountability in employees using progressive discipline process
• Determine daily and weekly staffing requirements based on business need and create work schedules accordingly
• Implement a varied schedule to develop employees, meet business needs, and maximize sales potential across all hours of operation
• Contribute to store profitability by seeking opportunities to increase sales and by managing expenses
• Maintain company standards in personal and store sales/performance metrics
• Encourage and ensure full team participation in both setting store goals and developing action plans to accomplish goals
• Ensure all cash handling, point of sale system, safety, and operational procedures are performed in an accurate, consistent manner
• Maintain daily, weekly, and quarterly financial reports
• Maintain final accountability for store operations

QUALIFICATIONS

• Ability to effectively teach and lead others
• Excellent communication and interpersonal skills
• Passion for working with people
• Energetic, fast-paced, flexible work style
• Ability to work cooperatively in a team environment
• Strong problem-solving, multi-tasking, and administrative
• Ability to anticipate and respond to customer needs
• 2+ years of supervisory (management) experience in a restaurant or retail environment

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection.We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter’s Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooter’s Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.