Store Manager

Shelby American, Inc.; Charleston (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an experienced Store Manager to lead their team in Charleston, Illinois. This full-time, in-person role involves overseeing daily operations, maximizing sales, and ensuring exceptional customer service. The ideal candidate will possess strong leadership skills, a solid understanding of retail building materials, and the ability to foster a positive team environment. With a focus on safety and efficiency, you will be responsible for managing budgets, inventory, and employee development. Join a company that values growth and teamwork, and make a significant impact in a dynamic setting.

Benefits

401(k) with company match

Health Insurance

Dental

Vision

Life Insurance

Health Savings Account

Health Reimbursement Account

Supplemental Insurance

Paid Time Off

Qualifications

• 1+ year of experience in retail building materials and operations.
• Strong leadership and problem-solving skills required.

Responsibilities

• Oversee daily store operations and ensure customer satisfaction.
• Manage budgets, payroll, and inventory control effectively.

Skills

Leadership Skills

Problem-Solving Skills

Communication Skills

Time Management

Organizational Skills

Mathematical Skills

Customer Service

Knowledge of Safety Regulations

Education

High School Diploma or Equivalent

Tools

Forklifts

Inventory Management Software

Job description

Description

Kirchner Building Centers is a family owned and operated business serving East Central Illinois, Southern Indiana and Northern Kentucky. The company was founded in 1906 and continues to grow with each generation. We are looking for an experienced Store Manager to lead our team in Charleston, Illinois.

The Store Manager is responsible for overseeing the day-to-day operations of the store. This position ensures that the store operates in a smooth and efficient manner, maximizing store sales and profitability while minimizing expenses. The Store Manager must lead by example and be knowledgeable of the local market, customer base and competition.

This is a full time, in-person position, located in Charleston, IL.

Benefits available to the Store Manager:

• 401(k) with company match
• Health Insurance
• Dental
• Vision
• Life Insurance
• Health Savings Account
• Health Reimbursement Account
• Supplemental Insurance
• Paid Time Off

Responsibilities

• Customer Service: Streamline processes throughout the lumberyard to ensure customer satisfaction; lead by example in providing exceptional customer service; accurately figure material list and pricing on estimates/orders for customers; coordinate schedules and materials needed for daily customer deliveries; understanding of all aspects of lumberyard operations and ability to perform all functions at any time; professionally and effectively handle customer complaints; assist customers in the lumberyard for deliveries and/or pickups.
• Budgets and Payroll: Understanding of what impacts profit/loss within the lumberyard and drive sales to exceed budget; approve timecards for hourly team members biweekly; schedule and approve time off requests in a manner that coincides with business needs; monitor employee hours and assist with timecard corrections as needed.
• Financial: Ensure inventory is well maintained, equipment is in good/safe working order, and inventory is protected; keep thorough documentation of any incidents in accordance with company policy; manage inventory and maintain accurate records; review weekly accounts receivable reports and conduct necessary communications on past due accounts.
• Team Building: Encourage a team environment by providing an enjoyable environment with open door communication; welcome suggestions from team members; approach each day with enthusiasm and high energy to motivate the team.
• Employee Development: Supervise all team members at the lumberyard; provide training and ensure certifications are valid and in place; promote a culture of expanding job knowledge to continually educate and motivate the team; conduct annual evaluations to highlight accomplishments, address areas for improvement and set goals for moving forward; hold team members accountable for their designated responsibilities; conduct reviews for new hires in the designated time frame.
• Safety and Loss Prevention: Promote a safety-first atmosphere to ensure a safe and secure environment for customers and employees; adhere to all safety and health regulations set forth by OSHA and Kirchner Building Centers; ensure equipment and buildings are always maintained and in safe working order.
• Inventory Control: Maintain proper levels of inventory in the showroom and lumberyard; order materials when necessary; collaborate with Yard Foreman/Sales Teams to ensure proper quantities are available to fulfill upcoming customer orders; expand knowledge of products and new materials available for customers.
• Communication: Maintain compliance and consistently promote company policies and procedures; lead monthly store meetings with team members.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High school diploma or equivalent
• Minimum of 1 year of experience in related field
• Must have solid working knowledge of retail building materials, lumber, hardware products and building materials as well as additional operations and software systems associated with the industry.
• Demonstrate excellent leadership and problem-solving skills along with the ability to manage with limited supervision.
• Must have general business knowledge and mathematical skills to sufficiently understand and interpret store operations.
• Ability to understand how to figure material list and pricing on estimates per customer requests
• Excellent communication, time management and organizational skills.
• Effectively lead, train and motivate a team.
• Ability to effectively and professionally communicate with customers, vendors and team members.
• Knowledge of safety regulations and procedures.
• Ability to safely operate forklifts and other yard equipment.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

• Individual must be able to lift and/or move up to 100 pounds
• Must be able to stand, walk, bend for the duration of each shift
• Ability to work in all weather conditions
• Full time schedule includes a rotation of hours on Saturday’s (Store Hours Monday - Friday 7:00am-5:00pm; Saturday 7:30am-Noon)