Store Manager

Tillys; Cedar Park (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Tillys in Cedar Park, TX is seeking a Store Manager to lead daily store operations and deliver outstanding customer experiences. This full-time, on-site role requires coaching and motivating the team, managing schedules, and driving sales to meet targets while ensuring visual merchandising and inventory control.

Responsibilities include loss prevention, key holder duties, resolving customer concerns, staff development, and upholding brand standards.

Qualifications

• Strong focus on customer service and satisfaction.
• Effective communication to guide team and address customer needs.
• Proven store management experience.
• Knowledge of loss prevention practices.
• Leadership, coaching, and conflict resolution abilities.
• Organizational and time-management skills in a fast-paced setting.
• Familiar with basic retail technology and POS systems.
• Experience in fashion or specialty retail preferred; HS diploma required.

Responsibilities

• Oversee daily store operations and customer experience.
• Lead, train, and motivate the store team.
• Manage scheduling and sales targets.
• Ensure visual merchandising standards and inventory control.
• Implement loss prevention practices.
• Handle key holder responsibilities and security.
• Resolve customer concerns and support staff development.
• Uphold brand standards and store policies.

Skills

Customer service

Communication

Store management

Loss prevention

Leadership

Time management

Retail technology

POS systems

Sales reporting

Fashion retail experience

Education

High School Diploma or equivalent

Business/Retail management coursework

Tools

POS systems

Job description

Company Description

Tillys is a leading specialty retailer offering casual apparel, footwear, and accessories for people of all ages who embrace an active and social lifestyle. The company features an extensive assortment of iconic global brands, emerging labels, and proprietary lines that reflect current trends and individual expression. Headquartered in Irvine, California, Tillys operates more than 250 stores across 33 states, providing wide opportunities for career growth in retail management. Team members benefit from working in a dynamic, customer-focused environment that values brand culture, store performance, and community engagement.

Role Description

The Store Manager role at Tillys in Cedar Park, TX is a full-time, on-site position responsible for overseeing daily store operations and ensuring an outstanding customer experience. The Store Manager leads, trains, and motivates the store team, manages scheduling, and drives sales performance to meet and exceed targets. This role includes ensuring visual merchandising standards, monitoring inventory, and implementing retail loss prevention practices to protect company assets. The Store Manager also handles key holder responsibilities, resolves customer concerns, supports staff development, and upholds Tillys' brand standards and policies.

Qualifications

• Strong focus on Customer Service and Customer Satisfaction, with the ability to build positive, long-term shopper relationships.


• Effective Communication skills to clearly guide team members, collaborate with leadership, and address customer needs.


• Proven Store Management experience, including supervising staff, managing schedules, and driving sales performance in a retail environment.


• Knowledge of Retail Loss Prevention practices, including monitoring shrink, enforcing policies, and promoting a culture of awareness and accountability.


• Demonstrated leadership abilities, including coaching, performance feedback, and conflict resolution.


• Strong organizational and time-management skills, with the ability to prioritize in a fast-paced setting.


• Comfort with basic retail technology and point-of-sale systems; familiarity with sales reporting is a plus.


• Previous experience in fashion or specialty retail is preferred; high school diploma or equivalent required, further education in business or retail management is beneficial.