Store Manager

Firestone Complete Auto Care; Boise (ID); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to oversee all aspects of store operations. This role involves leading a team to deliver exceptional customer service, driving sales, and managing store finances. The ideal candidate will possess strong retail management experience, excellent communication skills, and a commitment to fostering a positive team environment. With a focus on professional development and community involvement, this opportunity offers a supportive workplace where your contributions will make a significant impact. Join a company that values diversity and inclusion while providing comprehensive benefits and growth opportunities.

Benefits

Medical, Dental, and Vision coverage

Paid vacations and holidays

On-the-job training

ASE certifications

Flexible schedules

401(k) match

Daily pay option

Qualifications

• Strong background in retail sales management and customer service.
• Ability to manage inventory and merchandising effectively.

Responsibilities

• Deliver exceptional customer service and drive store sales.
• Manage payroll, budgets, and staff scheduling.

Skills

Retail Sales Management

Customer Service Skills

Inventory Management

Communication Skills

Negotiation Skills

Conflict Resolution

Education

High School Diploma

Two-Year College Degree

Job description

Join to apply for the Store Manager role at Firestone Complete Auto Care

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works. With locations across North America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations offers a great environment to build a career.

Our Values and Benefits

We believe in supporting our teammates through competitive pay, formal training, performance incentives, paid vacations, healthcare packages, and a 401k plan. We foster diversity and inclusion, encouraging everyone to bring their whole self to work and contribute their unique perspectives.

Position Summary

Responsible for all aspects of store operations, including selecting, coaching, developing staff, and managing merchandising, advertising, and promotions.

Responsibilities

• Deliver excellent customer service
• Drive store sales and promotions
• Build customer satisfaction and loyalty
• Understand tire sourcing and competitors
• Manage payroll, budgets, and store goals
• Maintain financial records
• Manage staff scheduling and assignments
• Participate in ongoing training
• Follow up with customers for feedback
• Perform other duties as assigned

Minimum Qualifications

• High School Diploma or equivalent
• Success in retail sales management
• Customer complaint problem-solving skills
• Inventory and merchandising management skills
• Ability to assist customers effectively
• Excellent communication skills
• Negotiation and conflict resolution skills
• Valid driver's license and ability to operate company vehicles

Preferred Qualifications

• Two-year college degree or equivalent

Benefits

• Medical, Dental, and Vision coverage starting day 1
• Paid vacations and holidays
• On-the-job training and ASE certifications
• Flexible schedules
• 401(k) match
• Daily pay option available

Our Commitment

We promote professional development, community involvement, integrity, and teamwork. Join us to be part of a diverse, inclusive team dedicated to serving society with superior quality.