Store Manager

All American Storage of Bloomington; Bloomington (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

All American Storage in Bloomington, IN seeks an experienced Store Manager to oversee our self-storage facility. You will manage daily operations, supervise staff, process payments, and ensure a safe, clean, and secure environment.

The role emphasizes driving unit rentals, analyzing occupancy and maintenance reports, delivering excellent customer service, and enforcing policies. A high school diploma is required; property management certifications are a plus, and a valid driver’s license is

Qualifications

• Experience in property management, preferably self-storage.
• Strong organizational and analytical skills to manage daily operations and interpret reports.
• Excellent customer service and communication skills.

Responsibilities

• Oversee daily property operations, ensuring smooth and efficient management of the facility.
• Analyze reports related to occupancy, payments, and maintenance to optimize performance.
• Conduct daily surveys to identify damage or tenant issues.
• Provide exceptional customer service to tenants in person and by phone.
• Manage opening/closing procedures, including deposits, cash handling, and petty cash.
• Drive sales growth through unit rentals and promoting protection services.
• Coordinate maintenance and repairs to keep the property in excellent condition.
• Enforce policies to maintain a safe, secure environment.

Skills

Property management

Organizational skills

Customer service

Cash handling

Self-motivation

Maintenance awareness

Driver's license

Education (HS diploma)

Education

High school diploma or equivalent

Property management certifications (plus)

Job description

Description

Store Manager – Self-Storage Facility

All American Storage, a trusted leader with over 40 years of experience in owning and managing commercial, industrial, and self-storage properties across Indiana, is seeking a dedicated and experienced Property Manager to oversee our self-storage facility in Bloomington, Indiana. This is an excellent opportunity for a motivated professional to contribute to a well-established company known for its commitment to quality service and operational excellence.

Key Responsibilities:

• Oversee daily property operations, ensuring smooth and efficient management of the facility
• Analyze reports related to occupancy levels, payments, and maintenance schedules to optimize performance
• Conduct daily surveys of the property to identify signs of damage or tenant misconduct
• Provide exceptional customer service to tenants both in person and via phone, addressing inquiries and resolving issues promptly
• Manage opening and closing procedures, including bank deposits, cash handling, and petty cash records
• Drive sales growth through effective unit rentals and promoting property protection services
• Coordinate maintenance and repairs to ensure the property remains in excellent condition
• Enforce property policies and procedures to maintain a safe and secure environment

Skills and Qualifications:

• Proven experience in property management, preferably within the self-storage industry
• Strong organizational and analytical skills to interpret reports and manage daily operations
• Excellent customer service and communication skills
• Ability to handle cash management and financial transactions accurately
• Self-motivated with the ability to work independently and as part of a team
• Basic knowledge of maintenance procedures and safety protocols
• Valid driver’s license and reliable transportation
• High school diploma or equivalent; additional certifications in property management are a plus

At All American Storage, we foster a collaborative and growth-oriented environment where employees are valued and encouraged to develop their skills. Join our team and be part of a company dedicated to excellence in property management and customer satisfaction.