Store Manager

AKIRA/shopAKIRA.com; Baltimore (MD); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a passionate Store Manager to lead a dynamic team in a vibrant retail environment. This role requires a fanatical focus on customer satisfaction and a commitment to excellence in service. The ideal candidate will possess strong leadership skills, a keen eye for fashion trends, and the ability to motivate and develop top-tier talent. Join a company that values diversity and inclusion, offering competitive benefits and a culture that encourages personal and professional growth. If you thrive in a fast-paced environment and are driven by results, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Discount

Life Insurance

Flexible Spending Account

Qualifications

• Minimum 1 year of experience in store management required.
• Strong leadership and communication skills essential for team success.

Responsibilities

• Recruit, train, and mentor a high-performing team.
• Drive sales goals and maintain store operations effectively.

Skills

Leadership Skills

Communication Skills

Organizational Skills

Customer Service

Fashion Knowledge

Team Motivation

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shopAKIRA.com). AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA’s culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer’s needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner, and this belief can be reflected across all areas of the company.

The Position

Store Manager

Location

Towson Town Center, Towson MD

Overview:

AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives.

Essential Functions:

• Recruiting, interviewing, and onboarding exceptional employees and managers.
• Training, mentoring, and retaining top-tier talent to foster growth and excellence.
• Cultivating and maintaining a positive and energized store atmosphere.
• Elevating the selling culture by championing AKIRA’s 5 Steps of Selling.
• Providing timely, constructive feedback both in real-time and through written communication.
• Inspiring and motivating employees and managers to perform at their best.
• Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards.
• Upholding and enforcing all AKIRA policies with consistency and integrity.
• Exceeding individual sales goals with enthusiasm and determination.
• Driving the store’s daily, weekly, and monthly sales goals to surpass expectations.
• Leading by example to embody and promote AKIRA’s culture and Code of Conduct through our 4 Principles.

Qualifications:

• Minimum 1 year of experience in store management.
• A passion for fashion and a keen eye for trends.
• An unwavering work ethic and dedication to excellence.
• Proven leadership skills with the ability to inspire and guide a team.
• Exceptional communication and organizational abilities.
• High motivation coupled with a proactive sense of urgency.
• Expertise in supervising, motivating, and effectively directing employees.
• Flexibility to adapt to new directions and embrace change with enthusiasm.
• Comprehensive knowledge of visual merchandising and superior customer service practices.
• Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation.
• The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success.
• A collaborative mindset, fostering strong and sustainable relationships with employees and managers.

Physical Requirements:

• Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role.
• Ability to stand/walk for extended periods of time, including a 10-12 hour shift.

Diversity & Inclusion:

At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively.

Benefits and Perks:

AKIRA offers competitive benefits for full-time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA’s growth and success over the years has been the dynamic culture within the company - if you’re filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you.

Job Type: Full Time

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Customer Service, Management, and Training

Industries: Retail Apparel and Fashion and Retail