Store Manager

Cycle Gear Inc.; Azusa (CA); On-site; Full time

Job summary

A leading company in the powersports aftermarket-products industry is seeking a Store Manager to oversee operations, lead a team, and ensure exceptional customer service. The ideal candidate will have experience in sales management and a passion for the riding community. This role offers competitive pay, including hourly wages and commission, along with full-time benefits.

Benefits

Medical/Dental/Vision/Life/Accident insurance

Paid Time Off

401K

Employee discounts

DailyPay for secure instant pay transfers

Qualifications

• Experience in sales management or retail, preferably in specialty retail.
• Proven ability to lead and motivate a team.

Responsibilities

• Manage store operations, including team accountability and sales goals.
• Provide training and product knowledge to team members.

Skills

Sales Management

Customer Service

Leadership

Motivation

Communication

Tools

MS Excel

RetailPro

Job description

Company Description

Comoto Holdings is America’s largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry; dedicated to advancing the experience of powersports enthusiasts across the globe. Comoto’s brands, RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread, deliver premium products, dedicated expertise, engaging media, and passionate customer support of the powersports community through best-in-class e-commerce and retail experiences.

Job Description

Average total pay: $20 - $25+/hr (hourly base pay + uncapped commission structure). Additional monthly Store Manager bonus is determined based on your performance against sales plan, margin goals, and additional targets.

What To Expect When You Work Here

As a Store Manager (SM), you will be responsible for managing the store’s team members and the overall success of the store. You will partner with your Assistant Store Manager to hold your team accountable for meeting sales goals by ensuring they provide friendly, enthusiastic customer service. You will also maintain a strong sense of product knowledge, providing customers and team members with in-depth information on product features and benefits. Additionally, you will manage all store operations, including opening and closing procedures, administering returns/store credit, managing schedules, performance metrics, standards, and task division among your team.

Our 5 Core Values

Aim For The Podium:

• Provide an outstanding shopping experience and deliver exceptional customer service. The SM is a key sales driver, coach, and communicator, providing training, leading by example, and communicating sales goals.
• Ensure merchandising aligns with MAPP, and that the store aesthetic is clean, stocked, and organized.
• Stay updated with our brand and product knowledge, company information, sales, and events, becoming a resource for your team and customers.
• Hustle, improve, win, and embrace change. Celebrate wins big and small.
• Build and retain a winning team by partnering with Talent Acquisition and actively recruiting in-store and in your community.

Take Risks; Wear a Helmet:

• Be open to trying new ideas to grow and progress.
• Recognize that small wins can make a big difference; share successful ideas.
• Don’t fear failure; be well-prepared and learn from experiences.

Share The Road:

• Prioritize health, safety, and wellness. Participate in workshops, classes, and resources offered by our Wellness program and safety committee.
• Support diversity, equity, and inclusion initiatives to foster an equitable environment.
• Lead by example with a friendly, upbeat personality.
• Encourage friendly competition and teamwork in sales efforts.

Keep It Real:

• Start with a fair hourly pay plus a 2% commission on sales, with additional incentives like SPIFFS and monthly bonuses.
• Enjoy full-time benefits including Medical/Dental/Vision/Life/Accident insurance, Paid Time Off, 401K, and employee discounts.
• Utilize DailyPay for secure, instant pay transfers before payday.
• Participate in comprehensive training; your first 5 shifts will be paid at base pay to focus on learning.
• Provide honest, motivating feedback to your team.

Fuel Your Passion:

• Work in an industry you’re passionate about.
• Opportunities for growth and advancement within the company.
• Represent Cycle Gear at events such as sales meetings, Bike Nights, and more.
• Engage with our passionate, community-minded customers daily.

Qualifications

Our next Store Manager has:

• Experience in sales management, customer service, or retail, preferably in a specialty retail environment.
• Proven ability to lead, motivate, and hold a team accountable.
• Computer skills (MS Excel) and experience with POS systems (RetailPro).
• A self-starter attitude that delivers a personalized retail experience.
• An open mind and eagerness to learn and engage with the riding community.
• Motorcycle riding knowledge or interest (desired but not required).

Additional Information

Cycle Gear provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics.