Store Manager

ExtraSpace Storage; Allentown (Lehigh County); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading self-storage company is seeking a Store Manager in Allentown, PA. This role involves managing daily operations, enhancing customer relationships, and achieving sales targets. The position offers competitive wages, a work/life balance, and various benefits including a 401(k) match and paid time off.

Benefits

Paid Time Off

401(k) match

Health Savings Account contribution

Wellness Program

BenefitHub discounts

Qualifications

• 2+ years of customer-facing employment experience.
• 1+ year of experience in a leadership or supervisory role preferred.
• Current, valid driver’s license with access to a reliable personal vehicle.

Responsibilities

• Manage the day-to-day operations of one or more sites.
• Develop customer relationships by identifying their storage needs.
• Improve sales objectives through unit rentals and insurance.

Skills

Customer Service

Leadership

Sales

Computer Skills

Education

High school diploma or GED

College education

Job description

As a Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.

Extra Space Storage is the largest self-storage company in the United States by store count, with over 4,000 stores nationwide.

Benefits We Offer You

• A work/life balance that allows you to work 5 days a week and be off work by 6pm.
• Outstanding company culture with growth opportunities throughout the U.S.
• Competitive starting pay + monthly bonus opportunity.
• Paid Time Off accrued throughout the year, increasing with years of service.
• Generous 401(k) match with Traditional and/or ROTH choices.
• Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
• EXTRAHealthy Wellness Program with rewards towards your medical premium.
• BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.

Your Responsibilities

• Manage the day-to-day operations of one or more sites.
• Develop customer relationships by identifying their storage needs and providing solutions.
• Improve sales objectives through unit rentals, unit insurance, and moving supplies.
• Guide new customers through rental processes and agreements.
• Handle cash, balance receipts, pursue collections, post payments, and process daily bank deposits.
• Ensure the facility meets the highest cleanliness standards through general maintenance duties.
• Work independently on daily tasks as well as cooperate with team members and other stores in the area.
• Run errands for the facility and travel to other store locations.

Your Qualifications

• 2+ years of customer-facing employment experience.
• 1+ year of experience in a leadership or supervisory role preferred.
• Strong computer skills.
• Current, valid driver’s license with access to a reliable personal vehicle (except in NYC).
• High school diploma or GED equivalent required; a college education is a plus.

Find additional career opportunities at careers.extraspace.com.

If you have experience in any of the following jobs, we encourage you to apply: Assistant Store Manager, Key Holder, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (e.g., car, RV, storage, apartment), Property Management, Retail Sales.

If you are a current Extra Space employee, please apply through Jobs Hub in Workday.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.