Store Logistics & Customer Service Associate, Flexible Hours

Kohl's; Ann Arbor (MI); On-site; USD 18,000 - 23,000; Full time

Job summary

Kohl's in Ann Arbor, MI is hiring for a store associate role focused on delivering excellent customer service and ensuring smooth store operations.

You will handle freight processing, replenishment, and omni-channel fulfillment, greet customers, protect products, and participate in training on Kohl’s brand standards. Flexibility to work days, nights, weekends, and holidays is required.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal and written communication skills.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership.

Skills

Customer service

Multitasking

Attention to detail

Verbal/written communication

Interpersonal skills

Job description

Kohl's in Ann Arbor, MI is hiring for a store associate role focused on delivering excellent customer service and ensuring smooth store operations.

You will handle freight processing, replenishment, and omni-channel fulfillment, greet customers, protect products, and participate in training on Kohl’s brand standards. Flexibility to work days, nights, weekends, and holidays is required.