Store Leadership in Training — Fast-Paced Teen Retail

Ocean State Job Lot; Rockford (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

40% off discount

Team environment

Promotion from within

Employee benefits

Job summary

Journeys is a teen retail leader offering footwear, apparel and accessories with over 800 stores nationwide. This role supports the Store Manager and Manager In Training by recruiting, hiring, training, and leading store personnel to hit sales goals while safeguarding company assets.

The ideal candidate will drive a high-energy, customer-focused environment, promote from within, and embody Journeys culture.

Qualifications

• Meet and exceed store and personal sales goals and standards of performance.
• Assist in recruiting and hiring of high caliber employees with in-store needs.
• Assist in training and developing a successful sales team.
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices.
• Completion of all training programs leading up to Co-Manager position or equivalent training.

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance
• Assist in recruiting and hiring of high caliber employees with in-store needs
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and to the standard of the company direction
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence
• Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence
• Effectively communicate all store needs to Store Manager and Manager In Training
• Resolve customer issues effectively
• Provide a fun, full service experience to all customers
• Understand the Journeys culture and demonstrate it to the team
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Co-Manager position or equivalent training
• Ability to work 45 hours per week
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age*

Skills

Customer service

Leadership

Training

Coaching

Communication

Job description

Journeys is a teen retail leader offering footwear, apparel and accessories with over 800 stores nationwide. This role supports the Store Manager and Manager In Training by recruiting, hiring, training, and leading store personnel to hit sales goals while safeguarding company assets.

The ideal candidate will drive a high-energy, customer-focused environment, promote from within, and embody Journeys culture.