Store Leader: Training, Ops & Customer Experience

Abercrombie & Fitch; Sacramento (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Quarterly bonus

Paid time off

Merchandise discount

401(k) match

Insurance benefits

Job summary

Abercrombie & Fitch is seeking a Store Manager for our Sacramento location to lead store operations and customer experience. You’ll recruit, train, and develop both part-time and full-time staff while maintaining brand standards.

You’ll drive sales through coaching, product knowledge, and effective scheduling, with a focus on asset protection and seamless omni-channel operations. This role demands strong leadership and a passion for fashion trends.

Qualifications

• 2+ years of store management experience, or relevant supervisory experience in a customer facing role.
• Proven ability to drive business results in a fast-paced retail environment.
• Excellent communication, leadership and interpersonal skills.
• Strong ability to build relationships and collaborate effectively.
• Proven results in assessing and developing talent.
• Strong critical thinking & problem-solving skills.
• High attention to detail, thoroughness and accuracy while multi-tasking.
• Self-motivated with ability to take initiative.
• Maintain a strong customer focus & knowledge of current fashion trends.

Responsibilities

• Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
• Ensure all visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Store management

Customer service

Leadership

Communication

Staff development

Tools

POS systems

Payroll management

Job description

Abercrombie & Fitch is seeking a Store Manager for our Sacramento location to lead store operations and customer experience. You’ll recruit, train, and develop both part-time and full-time staff while maintaining brand standards.

You’ll drive sales through coaching, product knowledge, and effective scheduling, with a focus on asset protection and seamless omni-channel operations. This role demands strong leadership and a passion for fashion trends.