Store Leader Trainee

Speedway - Region 43; Allentown (Lehigh County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Store Leader Trainee to embark on a dynamic journey in retail management. This role is designed for individuals eager to learn the ropes of facility leadership, including human resources management, financial oversight, and customer service excellence. As part of a supportive team, you will engage in training and development, ensuring a positive work environment while driving sales and operational efficiency. If you are ready to step into a leadership role and make a tangible impact, this opportunity is perfect for you.

Qualifications

• High school diploma or GED preferred; 1 year retail management experience required.
• Must be authorized to work in the U.S. and have a valid driver's license.

Responsibilities

• Supervise employees and maintain positive relations; manage hiring and training.
• Ensure financial stability through effective management of expenses and profits.
• Provide quality customer service and oversee marketing activities.

Skills

Leadership

Customer Service

Team Development

P&L Analysis

Communication

Accounting

Computer Skills (Word, Excel)

Experience with PDI/Verifone/Topaz

Education

High School Diploma or GED

1 Year Retail Management Experience

Tools

Word

Excel

Job description

Job Description

Store Leader Trainee

Responsibilities:

The Leader-in-Training position is a non-exempt hourly position eligible for overtime in compliance with federal and state laws. The MIT is in training to learn the functions and responsibilities of the Facility Leader position.

Responsibilities include learning and assisting in the duties required of a Facility Leader, which are listed below:

Human Resources Management:

• Maintain positive employee relations and morale by supervising employees and ensuring that Company policies and procedures are being followed and maintained.
• Recruit, interview, and hire employees; ensure that all aspects of the hiring process are completed, and that facility is properly staffed.
• Effectively train and develop all employees within the facility; supervise training conducted by Assistant Leader and/or other designee.
• Effectively manage labor hours through proper scheduling.
• Determine and adjust rates of pay for employees at the facility.
• Ensure that Company policies related to safety & security and EEO are administered and followed by all employees at all times.
• Ensure that Company policies and procedures and all laws governing restricted beverage and tobacco sales are followed by all employees.
• Evaluate and take positive and consistent disciplinary action on violations of Company policies and procedures.
• Supervise coverage of shifts left vacant due to emergency or lack of personnel and fill as needed.
• Prepare and conduct performance reviews for all employees per Company policy; prepare and send all status changes to Human Resources.
• Resolve employee relations problems and complaints in a timely manner; counsel and document employee performance issues; process employee terminations as necessary; follow through and communicate employee relations problems to the Area Operations Leader.
• Initiate and document terminations of employees with the approval of Area Operations Leader; attend unemployment hearings.
• Conduct employee meetings at least once per month or as necessary to communicate store-wide issues and build teamwork among employees.

Financial Management:

• Provide effective management of expenses, profits, and losses to ensure the financial stability of the operation.
• Ensure accurate and timely reconciliation of facility accounting with weekly and monthly Company reports.
• Manage all sales records, controllable expenses and cost items affecting profitability of the facility.
• Manage accurate daily accounting of all bookkeeping and ensure accurate daily completion of records, including at a minimum but not limited to: tank stick and gas console/dispenser meter readings, register readings.
• Close out lottery.
• Reconcile funds including change fund, lottery and bank deposits.
• Complete DSR/DIR and send to accounting group.
• Monitor and analyze gas competition pricing by surveying competitors daily and report to corporate office, complete gasoline price changes.
• Ensure accuracy of pump readings.
• Maintain adequate stock on product and supplies needed by keeping current build-to-book.
• Oversee daily bank deposits.

Quality Customer Service:

• Ensure prompt and courteous customer service, safe conditions at the facility, and employee supervision.
• Maintain a neat personal appearance in accordance with Company Uniform and Personal Appearance policy.

Marketing:

• Manage the facility by directing sales promotions, implementing new programs, and communicating with vendors, sales reps, and other personnel on marketing activities.
• Order and merchandise all authorized merchandise following inventory guidelines. Ensure proper merchandising and follow-through on all sales promotions.
• Recommend new products, services, and procedures based on customer needs and competition.
• Monitor inventory levels and work with Merchandising Leaders to ensure maximum turnover without loss of sales.
• Ensure compliance with all contractual merchandise agreements and report discrepancies.
• Perform spot checks to ensure pricing procedures are followed.
• Check displays for neatness and customer engagement. Ensure all authorized signs are displayed.
• Maintain good relationships with vendors; monitor and correct delivery procedures, ensure order accuracy, and report problems.

Food Service Management:

• Manage two or more specialty food service programs, supervising the Food Service Leader.
• Ensure quality and sanitation standards are maintained for all food and preparation.
• Develop vendor relationships to ensure quality services.
• Maintain stock levels according to build-to-book.

Loss Prevention:

• Implement security measures as suggested by Security Department and Company policies.
• Ensure all personnel are aware of and follow security requirements.
• Control inventory shrinkage within guidelines. Investigate shortages or overages.
• Conduct shift cash audits; investigate discrepancies and take appropriate action.
• Handle bank deposits, control cash overages and shortages daily, verify register procedures.

Safety and Maintenance:

• Conduct daily safety inspections of equipment.
• Maintain a safe environment at all times.
• Report and follow-up on accidents, injuries, and property damage.
• Ensure equipment is operational; perform minor repairs and report breakdowns.

Miscellaneous:

• Perform other duties necessary for the operation of the facility and food programs.
• Maintain attendance in accordance with Company policies.

Qualifications:

Education and Experience:

High school diploma or GED preferred. Minimum of 1 year retail management or relevant experience required. Must be authorized to work in the U.S.

Valid driver’s license, reliable transportation, and insurance as per state regulations required. Motor vehicle checks may be conducted.

Knowledge and Skills:

Leadership, customer service, team development, P&L analysis, communication, accounting, computer skills (Word, Excel), and experience with PDI/Verifone/Topaz preferred.

Physical Demands:

• Stand and walk for full shift.
• Lift up to 50 pounds; push/pull up to 128 pounds.
• Bend, climb, kneel, manipulate objects; eye-hand coordination required.

Reasonable accommodations may be made for individuals with disabilities. All listed responsibilities are considered essential functions.