Store Leader & Talent Development Coach

Stand Out For Good, Inc; Sioux Falls (SD); On-site; USD 60,000 - 90,000; Full time

Job summary

Stand Out For Good, Inc. is seeking a skilled retail leader to oversee high-volume operations in Sioux Falls. You will recruit, train and develop a team while ensuring guest-first service standards and brand integrity.

Responsibilities include optimizing scheduling, assessing staffing needs, conducting interviews, and coaching associates to deliver exceptional experiences. A strong HR acumen and the ability to balance business goals with guest satisfaction are essential.

Qualifications

• 3–5 years of experience in high‑volume retail management with a track record of building high‑performing teams.
• HR experience is a plus.
• Deep understanding of store operations, allowing anticipation of staffing needs before they impact the guest experience.
• Relentless Guest First mentality and infectious energy that inspires those around you.
• Ability to work a varied schedule with a minimum of 40 hours a week including holidays, nights, and weekends.
• Expert-level ability to navigate complex scheduling, aligning associate availability with peak business hours to ensure seamless floor coverage.
• Forward-thinking recruiter who continuously scouts for top-tier talent to build bench strength for future growth.
• Ability to translate staffing metrics and turnover data into actionable strategies that drive positive, measurable results.
• Natural ability to motivate and develop others, fostering an environment of personal and professional growth through authentic relationship building.
• Comfort with high-stakes decision-making and ability to provide direct, constructive feedback to maintain excellence across all levels.
• Think-outside-the-box mindset in sourcing, interviewing, and retaining a passionate team in an evolving market.

Responsibilities

• Cultivates a guest-focused environment by driving volume and anticipating guest needs.
• Models excellent service standards and coaches associates to deliver exceptional guest experiences.
• Performs opening and closing procedures to ensure operational readiness and proper shutdown of daily activities.
• Acts as a brand ambassador, ensuring all candidates meet our appearance and professionalism standards.
• Supports training effectiveness by coaching team members, tracking completion, gathering feedback, and partnering with leadership to reinforce expectations.
• Leads the full-cycle recruitment process to identify and attract high-caliber candidates who align with our mission and values.
• Conducts professional interviews and develops standardized evaluation tools to ensure a consistent and high-quality selection process.
• Serves as the primary liaison between hiring leaders and candidates, prioritizing open requisitions and managing communication.
• Masters the art of scheduling, balancing associate availability with evolving business needs to maximize guest engagement and drive peak operational performance.
• Onboards and trains team members through company programs that support skills, guest experience, product knowledge, and operational excellence.

Skills

Retail management

Scheduling

Recruiting

Coaching & training

Staffing metrics

People development

Decision making

HR experience

Sourcing & interviewing

Guest-focused leadership

Job description

Stand Out For Good, Inc. is seeking a skilled retail leader to oversee high-volume operations in Sioux Falls. You will recruit, train and develop a team while ensuring guest-first service standards and brand integrity.

Responsibilities include optimizing scheduling, assessing staffing needs, conducting interviews, and coaching associates to deliver exceptional experiences. A strong HR acumen and the ability to balance business goals with guest satisfaction are essential.