Store Leader — Shoes & Customer Experience

Famous Footwear; Moses Lake (WA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

30% associate discount

Education assistance

Relaxed dress code

Early pay via Dayforce Wallet

Transfer between stores

24/7 employee assistance

Job summary

Famous Footwear in Moses Lake, WA is seeking a dedicated Assistant Store Manager who leads in the absence of the Store Manager. You’ll coach the team, drive sales, and ensure a seamless customer experience across our brands.

You’ll model our culture, train associates, and maintain store standards while delivering exceptional service to every guest. You’ll adapt to seasonal needs, recruit and develop talent, and partner with the Store Manager to achieve growth goals, all while upholding our

Qualifications

• HS Diploma or GED required.
• At least 1 year of retail sales experience.
• Experience interviewing, hiring, and training people.
• Ability to lead, motivate, and communicate positively with store associates at all levels.
• Demonstrates strong problem solving, analytical, and numerical skills.
• Flexible schedule including holidays, nights, weekends, and extended hours.

Responsibilities

• Inspire associates with integrity and drive to deliver customer relationships and operational excellence.
• Collaborate with Store Manager to interview and hire team members.
• Oversee store operations: pricing, shipping, inventory, and store standards.
• Drive sales and apply insights to improve location performance.
• Build a culture that values diversity and inclusion and supports retention.
• Serve as Store Manager's right hand and ensure policy compliance and staff development.

Skills

Retail leadership

Customer engagement

Employee development

Coaching

Hiring & interviewing

Store operations

Sales targets

Communication

Education

High School Diploma/GED

Job description

Famous Footwear in Moses Lake, WA is seeking a dedicated Assistant Store Manager who leads in the absence of the Store Manager. You’ll coach the team, drive sales, and ensure a seamless customer experience across our brands.

You’ll model our culture, train associates, and maintain store standards while delivering exceptional service to every guest. You’ll adapt to seasonal needs, recruit and develop talent, and partner with the Store Manager to achieve growth goals, all while upholding our